Welcome to our hospital. In order to safeguard your legitimate rights and interests, ensure the smooth progress of your medical treatment and make you recover as soon as possible, please understand the "five knowledge" in medical diagnosis.
One, five got it.
You should be clear about the check-up, treatment and medical expenses. Therefore, you must understand that this is your right to see a doctor.
1. Know where the medical expenses and drug expenses are used: We have electronic display screens and touch screens in the outpatient and ward halls to publicize the prices of various drugs in our hospital. We provide a list of drugs you use and a detailed list of expenses in the inpatient ward free of charge for your check and confirmation.
2. Know what disease to diagnose: We are obliged to tell you what disease you are suffering from during the diagnosis and treatment, and at the same time, we should indicate the diagnosis on the outpatient medical record, which involves privacy and protective medical care.
3. Know what to do: In the process of diagnosis and treatment, medical staff have the obligation to tell you what to do, its necessity and precautions. Large-scale examination and trauma examination also need your consent and signature.
4. Understand the treatment of diseases: During the treatment, medical staff are obliged to inform you of several treatment methods and their advantages and disadvantages to help you choose the best treatment method. Some treatment plans require your consent and signature.
5. Understand the matters needing attention in disease transformation: In the process of diagnosis and treatment, medical staff have the obligation to inform you of the prognosis, prevention and precautions of the disease, so that you can recover as soon as possible and reduce or avoid recurrence.
Two, five know.
In order to create a good medical environment for ourselves and others, we should not only enjoy the rights in the process of medical treatment, but also know our obligations and other matters, that is, the five knowledge in medical treatment.
1. Know the order of diagnosis and treatment and the rules and regulations that should be observed: According to the circular of the Ministry of Public Security and the Ministry of Health [200 1] 12, medical institutions are important social public places to save lives and protect people's lives and health. It is forbidden for any unit or individual to disturb the normal diagnosis and treatment order of medical institutions for any reason or means, infringe on the legitimate rights and interests of medical care, endanger the safety of medical personnel and damage the property of medical institutions. Therefore, please keep the hospital in order.
2. Know that medical staff's right to diagnosis and treatment should be respected: The Law of People's Republic of China (PRC) on Medical Practitioners stipulates that "the whole society should respect doctors, who perform their duties according to law and are protected by law. Doctors have the right to conduct medical examination, disease investigation and medical treatment, issue corresponding medical certificates and choose reasonable medical treatment, prevention and health care programs. " Therefore, please respect the work of medical staff and cooperate with their reasonable diagnosis, treatment and nursing.
3. Understand the procedures that should be performed in special examinations and operations: patients have the right of informed consent to their diseases, diagnosis and treatment of diseases, and medical institutions and medical personnel should undertake the obligation of informing. Article 62 of the Detailed Rules for the Implementation of the Regulations on the Administration of Medical Institutions stipulates that medical institutions should respect patients' right to know about their illness, diagnosis and treatment. In the implementation of protective measures, it is not appropriate to explain the situation to patients, and the family members of patients should be informed of the relevant situation. You have the right to choose diagnosis and treatment items, and you have to go through the signing formalities for special examination, treatment and operation.
4. Understand the diagnosis and treatment items and drug prices of diseases: medical institutions and their medical staff should fulfill the obligation of informing, let patients know the possible medical risks of their diseases and matters needing attention affecting their prognosis, and issue a list of drugs and hospitalization expenses.
5. Know that medical disputes should be solved according to law: if there is any objection to diagnosis and treatment during medical treatment, it should be solved according to the following procedures: first, report the situation to the director of the department and resolve it through consultation. If you are not satisfied with the department's solution, the clinic will complain to the clinic office; Inpatients complain to the Party Committee Office, Medical Department and Nursing Department. Discuss, analyze and draw hospital conclusions and mediate with department leaders and parties.
Although they are still not satisfied with the hospital's conclusion after consultation and mediation, they can't reach an agreement. Patients have the right to apply to the administrative department of health for medical appraisal, or they can solve it directly through legal channels.
In addition, hospitalized patients have the right to seal medical records with the department director * * *, and they can also go to the medical record room to copy objective medical records after going through the discharge formalities, that is, record the patient's symptoms, signs, medical history, auxiliary examination results, doctor's advice and other objective information, including medical written information signed by the patient or his close relatives when performing surgery, special examination and other special treatments for the patient.
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