Yan Changshou was born in Shanghai in 1947. His ancestral home is Hangzhou, Zhejiang Province. He graduated from Keelung High School and is a professional manager in the hotel industry in Taiwan.
Known as the father of Taiwan's hotel industry.
He is currently the president of Yadu Landis Hotel; chairman of Landis Management Consulting; chairman of the Charity Platform Foundation.
He once served as general manager of American Express Taiwan; general manager of Grand Hotel; and president of Taiwan Tourism Association.
Yan Changshou, the father of Taiwan's hotel industry, started out as a waiter in the reception room of American Express when he was 23 years old - helping others with the simplest tasks such as running errands and providing services. However, five years later, when he was 28, he
Became the general manager of American Express in Taiwan.
In the past five years, he has not relied on any personal connections or background, but has relied entirely on his outstanding performance in each matter, job and position.
This does not come from results, but from everyone’s reputation.
1. Honesty is the foundation of life Yan Changshou only has a high school education. He didn’t find a formal job until he was 23 years old, and then worked his way up step by step and became the general manager.
Later, the chairman of Taiwan Yadu Hotel met Yan Changshou while working in the tourism industry and thought this person was really good.
So when he was preparing to create a top five hotel, he wanted to ask Yan Changshou to be in charge of the hotel.
As a result, this incident alarmed the American Express headquarters, and they expressed their position to Yan Changshou: "We want you to be the president of American Express Asia Pacific and the vice president of American Express headquarters. Please don't leave." Yan Changshou weighed it and chose to leave.
, started a business with ***, the founder of Yadu, and became the president of Yadu Hotel at the age of 32.
Later, he made Yadu Hotel a hotel with the best service quality, guest reputation, and shareholder return on investment in Taiwan.
Yan Changshou’s judgments, attitudes, values ??and practices on things are very plain. Many of us have surprisingly similar thoughts, practices and opinions to him.
For example, no matter what he does, he will not habitually divide it into internal and external, you and me.
When he was a boy, he was very willing to help everyone around him solve problems. He thought that he could learn a lot in this way, so he worked very hard, so everywhere he was, people around him were very kind to him.
Good, and he is learning and progressing very quickly.
When he was working as a boy, the secretary would naturally treat him as a boy.
But his reaction to these things was definitely not to say angrily in his heart, "If you bully me, I will surpass you and climb on top of you in the future."
Instead, he would think of his father's teachings to him: "It is rare to suffer a loss, but a loss is a blessing." This philosophy of "a loss is a blessing" became an important ideological basis for him to hone himself.
With this ideological foundation, his attitude has always been correct, and he has worked hard towards his goals step by step.
Almost everyone will be exposed to various temptations when growing up. If you are captured by it, it will make you deviate from the right path.
Yan Changshou also encountered this kind of temptation many times.
For example, when Express Company established its tourism department, Yan Changshou assisted in purchasing some office supplies.
During the purchasing process, there was an electric typewriter that cost around 50,000 to 60,000 yuan.
A friend told him that some dealers would import second-hand goods from Hong Kong, clean them up, and then sell them to companies in Taiwan, so he should not take it lightly when inspecting the goods.
Later, after quoting and comparing prices, they placed an order with a trader, negotiated the price, and signed a contract.
As a result, the trader came to chat with Yan Changshou two days later. When he left, he stuffed an envelope into him. There was 8,000 yuan in the envelope, which was equivalent to four months of his salary.
In fact, these things like kickbacks and red envelopes often happen to people such as purchasing and general affairs, but Yan Changshou told the general manager about this without thinking.
The general manager believed that since the contract had been signed and the accounts had been settled, things still had to be purchased, so he transferred the money to the Welfare Committee and turned it into an employee welfare fund.
A month later, the ordered goods arrived. Two boxes were intact, two had been unpacked, and the other printer was brought directly to the company without any packaging box.
Yan Changshou checked and found that the three machines had signs of use, so he asked the other party to replace them.
But the other party assured that these were new goods and argued that the boxes had been opened and inspected by customs.
But Yan Changshou still insisted on letting the other party take the goods back.
Three days later, the trader sent a message to the general manager through another person: "There is a young man named Yan in your company who is asking for kickbacks and deliberately looking for trouble to make things difficult for the manufacturer." In fact, this is normal. If you take someone else's kickback,
Of course, people will give you bad things, but if you have the courage to refuse, you can professionally judge the true situation of this matter.
As a result, the general manager laughed loudly and replied: "I knew about this at the time. The 8,000 yuan is with me. You can take it back at any time, otherwise I will transfer the money to an employee welfare fund!" Think about it!
Look, if Yan Changshou had accepted the 8,000 yuan kickback, he would not have had a future at American Express, nor would he be the general manager of American Express Taiwan in five years.
Do you think these things often happen around us? Although this is just a small incident, it has a great impact on Yan Changshou. It makes him understand that the work process is full of temptations and traps, and he may endanger himself if he is not careful.
Fall in and be ruined.