Hello, if you recharge Q coins, you may encounter a delay in receiving the recharge money. You can wait a little longer. If it hasn't arrived for a long time, I suggest you contact the seller to consult the delivery progress or apply for a refund (most of Alipay phone bills are delivered by Taobao or Tmall sellers, so you can contact the seller in the treasure that Taobao has bought); If you cannot get a refund, you can also contact Taobao customer service to apply for rights protection.