ZTO Express Co., Ltd. was established in Shanghai on May 8, 22. It is a large group company integrating express delivery, logistics and other businesses, with the registered trademark "Zhongtong?" 、“zto?” .

ZTO Express has become a domestic express delivery enterprise with a large business scale and rapid development in the first phalanx. In 217, the number of parcels reached 6.22 billion, up 38.3% year-on-year, which was higher than the industry average growth rate of 28.1%. By December 31, 217, Zhongtong had about 29, service outlets, 82 sorting centers, over 9,5 network partners, over 4,8 long-distance vehicles and over 2, trunk lines. As of November 217, the network reached more than 97.69% of districts and counties, and the coverage rate of towns and villages exceeded 81.5%.

On October 27th, 216, ZTO Express successfully logged on to the new york Stock Exchange, creating the largest IPO in the US securities market that year, and the largest China IPO in the US since Alibaba went public in 214. ZTO Express's listing in the United States has opened a "window" for the world to understand the development of express delivery in China.

on the evening of September 21st, 218, ZTO Express announced that, based on the development status and trend of the express delivery industry, in order to further maintain the service quality and enhance customer satisfaction, the express delivery fee adjustment mechanism will be started from October 1st this year, and the specific fee adjustment range will be implemented by local service outlets according to the guidance and suggestions of the headquarters and their actual conditions. Company name: ZTO Express Co., Ltd. Foreign language name: ZTO Express Headquarters location: No.1685 Huazhi Road, huaxin town, Qingpu District, Shanghai Established time: May 8, 22 Business scope: Express service company nature: Limited by Share Ltd Company slogan: renowned China Tongda Tianxia Chairman: Lai Meisong for short. : ZTO Express is located in: Shanghai industry: logistics industry organization form: joint-stock company development, business scope, corporate culture, company financial report, products and services, aging parts, value-added services, digital products, Hong Kong and Taiwan parts, international parts, after-sales service, Zhongtong ecosystem, honor list, 25, 26, 27, 28 and 29. In 212, 213, 214, 215, 216, 217, 218, team building, social welfare, company development On May 8, 22, ZTO Express was established, and the business volume of the whole network on that day was only 57 votes. In 23, the official website of the enterprise was established. In 25, it took the lead in opening inter-provincial shuttle buses from the Yangtze River Delta to Guangdong and Beijing in the private express delivery industry. Passed the ISO 91: 2 international quality management system certification. In 28, all the company's trunk vehicles were equipped with GPS satellite positioning system, and the financial settlement of network expenses changed from manual to system settlement, and began to undertake Taobao business. In 29, the average daily business volume in ZTO Express increased to 5, votes, and the total annual revenue reached 3 billion. In the same year, the headquarters base was built in Qingpu District, Shanghai. In 21, the strategy of "whole network integration" was launched, and the shareholding system reform was carried out internally. In 211, the average daily business volume reached 1 million votes, and investment was made in the construction of distribution centers with independent property rights such as Dongguan, Taizhou and Wuxi. In 212, the company's daily average business volume exceeded 2 million votes in the 1th anniversary. On November 19th, 214, during an inspection tour in Zhejiang Province, Premier * * * visited the outlet of Qingyan Liucun, Yiwu, Zhejiang, ZTO Express. On September 24th, 215, Premier * * * inspected the sorting center of Zhengzhou Free Trade Zone in Zhongtong, Henan Province, and met with Lai Meisong, Chairman of Zhongtong. On October 27, 216, it was successfully listed on the New York Stock Exchange. On October 1th, 217, ZTO Express announced the price increase. On May 3, 218, Cainiao.com and ZTO Express announced that they had reached a strategic investment agreement. Alibaba and Cainiao invested 1.38 billion US dollars in ZTO Express, holding about 1% of the shares. The two sides will explore new logistics opportunities and promote the digital upgrading of the industry. Scope of business: domestic express delivery, international express delivery (except the exclusive business of postal enterprises), international freight forwarding by sea, air and land, warehousing services, handling services, domestic freight forwarding, corporate image planning, marketing planning, public relations activities planning, enterprise management consulting, business information consulting, supply chain management, machinery and equipment leasing, sales of machinery and equipment, electromechanical products, electronic products, communication equipment, clothing, shoes and hats, and office. Projects that must be approved according to law can only be carried out after the approval of relevant departments. The mission of corporate culture is to create more people's happiness with our products (it contains three meanings: first, to help more people start businesses and achieve a better new life; The second is to help customers grow, cut costs, improve efficiency and create value for customers; The third is to solve problems for the society and reduce logistics costs. To realize the "full link management from factory to user, from farm to dining table") The vision of Zhongtong is to be a century-old enterprise core value with dignity and respect: co-construction, sharing, trust and responsibility, innovation and entrepreneurial spirit; the cultural concept of responsibility, transparency, justice and sharing; the management concept of fairness, efficiency and results; the goal of Zhongtong is to become a first-class integrated logistics service provider in the world, which directly reflects the corporate culture: confidence. Responsibility Our Expectation: All Zhongtong people can have a healthy body, a happy job and a happy life. From 211 to 215, the CAGR of Zhongtong express parcels reached 8.3%, while that of China express parcels reached 54%. In 216, ZTO Express's business volume was 4.498 billion pieces, accounting for about 2. In the first quarter of 217, the total number of parcels in Zhongtong was 1.175 billion, an increase of 41.9%; In the second quarter, the total amount of parcels collected was 1.493 billion, a year-on-year increase of 37.6%, which was higher than the average growth rate of peers of 3.7%. In the third quarter, the parcel delivery volume was 1,535.9 million, an increase of 39.4% compared with 1,12. million in the same period last year; In the fourth quarter, the number of parcels delivered was 2.15 billion, up 35.8% from 1.483 billion in the same period last year. While the number of pieces and the market share have increased rapidly, ZTO Express has demonstrated its profitability with its operational efficiency. Its operating income increased from RMB 3.9 billion in 214 to RMB 6.1 billion in 215, an increase of 55.9%. ZTO Express's annual income in 216 was 9.789 billion yuan, a year-on-year increase of 6.8%; Gross profit was 3.443 billion yuan, an increase of 64.9% over 2.88 billion yuan in 215; The adjusted net profit was 2.165 billion yuan, an increase of 76.8% over 215; The operating profit margin increased from 15.4% in 214 to 25.1% in 215, and reached 24.9% in the first half of 216, making it one of the highest among large listed express delivery companies in the world. On March 9, 218, ZTO Express released the company's financial report for the fourth quarter and the whole year of 217 as of December 31. The financial report shows that in the fourth quarter of 217, ZTO Express's revenue was 4.331 billion yuan (RMB, the same below, about 665.7 million US dollars), an increase of 35.7% over the same period of last year; The net profit was 1,221.9 million yuan (about US$ 187.8 million), compared with 739.8 million yuan in the same period last year, up 65.2% year-on-year. ZTO Express's fiscal year 217 revenue was 13.6 billion yuan, a year-on-year increase of 33.4%; The net profit was RMB 3,158.9 million, a year-on-year increase of 54%. Product service time-limited parts arrive the next day: receive and send within the specified service scope and delivery time, and promise to deliver the express service before 24 o'clock the next day. Arrive every other day: receive and post within the specified service scope and delivery time, and promise to deliver it before 24 o'clock the day after tomorrow. Three-day arrival: receive and deliver within the specified service scope and delivery time, and promise to collect and deliver before 24 o'clock for 3 days. Value-added service: pick up the express mail at the designated place according to the customer's instructions, and send the express mail to the designated recipient. Pick-up service: according to the instructions of the sender, collect the express mail at the designated place and deliver it to the designated destination. Excellent fresh delivery: "Excellent fresh delivery" is a delivery service launched by Zhongtong Company, which is different from "ordinary parts", and is mainly aimed at products with high timeliness and safety requirements such as fresh food and fruits. Through the warning of guns in collection, transfer and delivery, the products will be transferred to the next link at the first time, and the whole delivery process will be completed at a faster speed. Payment collection: According to the requirements of the transaction agreement between the sender (seller) and the recipient (buyer), we provide the sender with the service of carrying and delivering the goods, collecting the payment from the recipient on behalf of the sender, and returning the payment to the sender according to the agreed time. Delivery: The expenses of logistics and transportation shall be borne by the consignee, and the expenses shall be paid to the courier of the logistics company after the goods arrive. Sign-back: It refers to a kind of value-added service that returns the receipt, outbound order, receipt list, invoice and other documents confirmed by the recipient to the sender within the specified service time at the request of the sender. Insured price: according to the customer's requirements, the insured price is charged to the sender according to the provisions of the contract. Electronic face sheet of digital products: refers to the face sheet printed with self-adhesive thermal paper, also known as thermal paper express label, economical face sheet, two-dimensional code face sheet, etc. It can shorten the operation time and optimize the distribution process. Privacy Sheet: It is a method to hide the information of the receiver/sender by using privacy communication technology, and at the same time, the courier can call the receiver/sender directly by dialing the security number, which can prevent the acquisition and disclosure of the receiver/sender's private information in the process of logistics and transportation, and provide the receiver/sender with services that can protect the private information. Hong Kong, Taiwan and Hong Kong Special Line: Express delivery service in the territory of the People's Republic of China and the China Special Administrative Region. In September 211, Zhongtong Hong Kong Company was formally established to provide customers with express delivery services between the mainland and Hong Kong. Taiwan Province Special Line: Express delivery service in the People's Republic of China and Taiwan Province, China, respectively. In September, 211, Zhongtong Taiwan Province Company officially opened, providing customers with express service between mainland China and Taiwan Province. FBA air freight tax for international parts: ZTO Express signed a fixed flight with airlines, which was transshipped by air plus dispatch. There is no warehouse queuing phenomenon, and the time limit is stable and fast, allowing customers to enjoy express service at special line price. China-UK Special Line: China-UK Special Line is a high-quality special line logistics service provided by Zhongtong International and YODEL, a British local express delivery company, for foreign trade and cross-border e-commerce sellers in China with fast customs clearance, quick timeliness and excellent price. The goods are sorted in China and loaded on direct flights to the UK. Parcel information is sent to the UK for customs clearance before the goods arrive in the UK, and the goods can be cleared immediately and sent to the whole UK. Suitable for transporting goods with high value and high timeliness requirements. Ruiyoubao: Zhongtong Ruiyoubao is a dedicated logistics service provided by Zhongtong International in cooperation with French Post and Swiss Post for foreign trade and cross-border e-commerce sellers in China, and has set up national dedicated lines for the export of electronic products in China. Through cooperation with customers, all the goods have been sorted by country and channel before they arrive at Zhongtong warehouse (Shenzhen warehouse), and there is no need to sort them again when they arrive at transit countries (such as Switzerland, Britain and France), so as to improve the transit time as soon as possible. Swiss Post School: Zhongtong Swiss Post School is a special logistics service provided by Zhongtong International in cooperation with France Post and Swiss Post for China's foreign trade and cross-border e-commerce sellers, which goes directly to France and Switzerland, and has set up special lines for China's electronic products export. Through cooperation with customers, all the goods have been sorted by country and channel before they arrive at Zhongtong warehouse (Shenzhen warehouse), and there is no need to sort them again when they arrive at transit countries (such as Switzerland, Britain and France), so as to improve the transit time as soon as possible. International e-Tongbao: International e-Tongbao is an economical international express delivery service launched by Zhongtong International to meet the needs of the international e-commerce light and small items delivery market. Through cooperation with overseas postal services and major e-commerce platforms, it provides delivery services for China e-commerce customers. Xin 'aobao: Zhongtong Xin 'aobao is an international express service developed by ZTO Express and Australia Post, which is directly sent to Australia from China. Realizing fast customs clearance and local distribution can solve the problems of high cost of international express delivery and low efficiency of international small packages. Russian special line: Russian special line is a logistics solution for Russian e-commerce provided by Zhongtong International in collaboration with Russian local express CDEK for B2C sellers in China. After-sales service after-sales treasure: After-sales treasure is an active after-sales service that the marketing center is doing. It is a service and a product. Actively track the status of express mail delivered by each customer; Actively solve all problems in the process of express mail circulation; Actively feedback express mail information and processing results to customers; Actively create exclusive customer logistics reports; Actively save invisible costs for outlets; Make after-sales plan according to customer's after-sales personalized demand. Zhongtong Ecological Circle Zhongtong Ecological Circle has been continuously optimized and improved, and Zhongtong International, Zhongtong Express, Zhongtong Yuncang and Zhongtong Youxuan have made breakthroughs. Honorary list April 1, 25, Passed the ISO 91 international quality management system certification. In 26, ZTO Express won the "Top Ten Influential Brands in China Express Industry", ZTO Express won the "Top Ten Brands in China Express Industry with Customer Satisfaction, Safety and Reliance", and ZTO Express was selected as "Top 1 Private Enterprises in Shanghai Modern Service Industry in 27". In 28, ZTO Express (Guilin Branch) won the advanced enterprise in postal statistics in 28, and in 29, ZTO Express won the standard knowledge contest of Express Service organized by the State Post Bureau. ZTO Express won the "Top Ten E-commerce Logistics Service Enterprises in Huaxia Bank Cup" from China Communications and Transportation Association, and ZTO Express (Shijiazhuang, Zhejiang Branch won the title of "Advanced Enterprise in Postal Statistics in 29" and ZTO Express (Zhejiang and Guilin Branch) won the title of "Advanced Enterprise in Postal Statistics in 21" in 21; In 211, ZTO Express was awarded the title of "Worker Pioneer". In 212, ZTO Express (Shanghai Zhongtongji Express Service Co., Ltd. was formerly known as ZTO Express) was awarded the title of "Advanced Enterprise of National Express Service in 212" by the State Post Bureau. ZTO Express was awarded the title of "Civilized Unit of National Transportation Industry" (212-213). In 213, ZTO Express was awarded the honorary title of "Top 1 Taxpayers in Qingpu District of Shanghai". ZTO Express (Shanghai