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Bank fund managers buy funds for customers, and the income drops. What if the customer comes to make trouble?
According to the law, banks need audio and video recording.

In this case, you can retrieve the audio and video of the bank at that time to prove how you explained it to the customer at that time.

I guess you didn't explain the risk to the customer at that time, otherwise the customer wouldn't quarrel.

We can only learn from our mistakes.

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