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hello! There are many insurance telemarketing techniques, and insurance personnel should learn more. The following are very good techniques:
1. When a salesman recommends insurance to a customer, and the customer refuses on the grounds that he has no money,
The salesman usually says, You are really joking. If you really have no money now, I don't think you want to have no money in the future. So from now on, save yourself a little pocket money every day. Think about it. At that time, when issuing stock subscription certificates, most people said they had no money. Now, all the people who bought them at that time made a fortune. If everyone had had foresight at that time, they would have borrowed money and bought it. People who didn't buy it at that time now regret it!
2. If the customer refuses insurance on the grounds of worrying about inflation,
once the currency depreciates, it will also be affected whether it is kept in the bank or carried with him, not to mention that the insurance is not paid in one lump sum. The premium paid today is to protect the currency value of today's insurance, and the premium for tomorrow is to protect the currency value of tomorrow's insurance. You will never suffer losses due to currency devaluation, so don't worry. Currency devaluation is a secondary issue. What worries people most is? Capacity depreciation? If a person's health is poor and his income is reduced, his ability will depreciate. This policy is to make up for the losses suffered in the event of capacity depreciation.
In general, if an insurer wants to do a good job in insurance telemarketing, he can learn the following skills:
1. Find the right person from the decision-maker: when the salesperson is blocked by the front desk or irrelevant personnel in telemarketing, you should improvise according to the other party's reaction. First of all, you should overcome your inner obstacles, then pay attention to your tone, then avoid directly answering each other's cross-examination, and finally make a strange move and make a detour; Let the person who answers the phone be caught off guard, don't sound like a salesman, and try some strange tricks to make the other person lose his guard.
2. Find the right time: There is no formula or the most appropriate one. The key is to look at your mood, and when you think it is appropriate.
3. Pay attention to the details when making a phone call: First, have enough self-confidence and believe that you have the ability to do it well; When making a phone call or answering a phone call, you should first adjust your mentality and not be too nervous; Pronunciation, intonation, tone, enthusiasm, emotional state, appeal and so on; Control the telephone time, simplify your conversation, ensure the conversation effect and good benefits.