Chapter 1: Bank Personal Work Appraisal I joined Everbright Bank Hefei Branch in July 2014 and my internship period has been completed for one year.

During this year, I loved Everbright Bank and had a positive work attitude. I carefully studied various documents issued by the head office and branches, conscientiously implemented our bank's policies, guidelines, and resolutions, and carefully studied business knowledge.

I have completely completed the transformation from a school student to an Everbright employee. After entering the industry, I corrected my thoughts and fundamentally changed my views on work and study by seriously learning from the old employees.

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I learned to consider problems from the customer's perspective, and the concepts of quality service and service with a smile are deeply engraved in my heart.

Always put customers' problems first and find ways to help customers solve problems.

Every business transaction must be taken seriously, and every day's work must be considered carefully.

Learn service at work and discover customers through service.

Whether I am at home or out gathering with friends, I never forget to market our various products and keep in mind the marketing advantages and service concepts of various products.

He truly transformed himself into a qualified Everbright employee in terms of thoughts and actions.

With the cordial care and support of the leaders and the meticulous help of my colleagues, I worked hard to learn business knowledge in my position.

And participated in the banking qualification certification and passed the examination of the public basic course.

However, I also encountered many problems and obstacles in the process of learning. Every time I would take the initiative to ask the old employees for advice and carefully record it so that I can complete it independently in the next business.

In terms of skills, I also have very strict requirements on myself. At first, I was frustrated by the huge skill gap with the old employees. At the same time, I increased the intensity of my skill practice. I had to stay after work every day to practice various skills, such as counting money, keypad, and Chinese characters.

I spent my youthful sweat entering each skill, which enabled my skill level to be strengthened step by step.

Later, due to work needs, I was adjusted to work in the personal loan department. With the guidance and care of my leaders, the help and guidance of my colleagues, and my personal self-study efforts, I quickly integrated into the job and gained a clear and full understanding of the business.

I often work overtime until late, and I also learn a lot.

As long as there is business every day, regardless of wind or rain, I will go to the branch in time to handle the business, and strive to get the business done in a timely and efficient manner.

My down-to-earth and meticulous work attitude has also been well received by leaders and colleagues.

The work of the bank is busy, but I have not lost the concept of standardized services because of my busyness.

Every moment, I remind myself to treat the customer's affairs as a top priority. I always have polite words on my lips such as hello, please, sorry, etc., and I can truly do it with a greeting when I come, an answer when I ask, and a greeting when I go.

, so that every customer who comes to Everbright can come happy and leave satisfied.

My efforts have also been praised and praised by customers. No matter how much effort and sweat I put in, it is worth it.

I also have my own unique insights into the connotation of standardized services: Use my smile to win customers' understanding, use my sincerity to win customers' respect, and use my ability to win customers' loyalty.

To this day, I very much hope to be recognized by the leaders of the bank. As a new employee who has just been in the industry for a year, I will continue to work hard to learn business knowledge, improve service levels, work diligently in my position, and do my best to complete the tasks of the branch.

We carry out various tasks, regard Everbright's career as our lifeline, and regard the needs of our customers as our goals.

Let yourself be satisfied, make customers feel comfortable, and let Everbright develop.

I hope to use my bright youth to ignite the passion of everyone around me and inspire my colleagues to contribute, make progress, make contributions and build careers for our Everbright cause.

Chapter 2: In the past 10 years of personal work appraisal work in the bank, under the careful cultivation and guidance of the party organization and bank leaders, through my continuous efforts, I have made great progress and progress, whether in ideology, study or work.

Huge gains, now summarize the work performance as follows: Ideologically, actively participate in political studies, understand and master Deng Xiaoping theoretical knowledge and the important thought of Three Represents, care about national affairs, support the correct leadership of the Party Central Committee headed by Hu Jintao, and adhere to the Four Basics

principles, support the party's various principles and policies, abide by business discipline and rules, be politically progressive, have a high political consciousness, actively move closer to the party organization, and was approved as a probationary member of the Communist Party of China in September XX.

At work, since I started working in XXXX, I have worked in Taoyuan Savings Bank, Yazhi Savings Bank, Planning Department, Accounting Department, Card Department and other departments. No matter where I go, I have strict requirements on myself, study hard in business, and strive to be the best in the industry.

Home hands.

It is with such a firm belief that I have become proficient in savings, accounting, planning, credit cards, personal loans and other businesses, and have become an expert in XX Bank business.