The customer service of the fund company is responsible for:

1. preliminarily review the integrity and authenticity of customer information to ensure that customer information is submitted in a complete specification.

2. Be responsible for inputting, scanning, uploading and submitting customer data to the system, and follow up the customer's approval.

3. Be responsible for the reception and contact of customer loan contract signing, communicate terms and expenses, and ensure that the contract signing is completed under the premise of controllable risks.

4. Be responsible for face-to-face communication with customers during the signing process, judge the authenticity of customer information and repayment information, and give timely feedback to superior leaders for special customers.

5. Be responsible for the telephone reminder of customers' repayment in each installment, and urge customers to repay on time.

6. Responsible for overdue collection of customers, cooperate with superior leaders/frontline for follow-up door-to-door collection, and urge customers to repay normally.

7. Communicate the problems and needs found in the work with the superior leaders in time.