Generally, the balance refers to the current cash balance in your account. Many friends will find that the cash balance in your account is often different from the total assets in your account.

Your total assets refer to the balance in the account and the total value of all stocks, funds, wealth management products, and even some gold products, but the balance you see only refers to the cash in your account. So there will be a different situation, that is to say, you may have a certain share of funds or gold with a certain net worth in this account, or you may have purchased wealth management products in this account. If you add up all the investment assets such as wealth management products and funds in your account and add your balance, you can get the total assets in your account.

in addition, if you find that your balance is less than your total assets, there is a certain possibility that the bank will calculate your liabilities. For example, if you have a credit card in the bank, the money to be repaid from your credit card may be counted as negative assets by the bank, which will lead to your total assets being less than your balance. If this is the case, if you want to make your total assets equal to your balance, you can pay off this debt, and after paying off this debt with the money in your card, you will find that your total assets are equal to your balance.

Now, more and more people are trying to manage money slowly, and financial management is slowly moving towards thousands of households. Therefore, many people will choose to use part of their money to manage money, whether it is to buy financial products or to buy funds. When you buy these products, your balance will decrease, and instead, you will have a share in these products, which will fluctuate with the stock price or bond price. Some wealth management products will make profits slowly over time, so you may have bought such products unintentionally before. In this case, you should see whether the total assets and balances are inconsistent due to these reasons.

if the total assets and the balance are not correct due to the above reasons, it is suggested to consult the online customer service in the mobile APP of the bank. Usually, the online customer service will give you the correct answer. Generally, you can communicate with the customer service online by selecting the online customer service in the mobile APP and then applying for manual service.

Therefore, the balance of total assets in CCB does not match. It may be because you have a certain share of funds or gold in your account, or you have bought wealth management products, or it may be because your liabilities have been calculated by the bank. If it is not the above reasons, it is recommended to contact the bank staff to answer your questions online.