If you can't find the position information, please try the following methods: (1) uninstall and reinstall BOC Shangyi APP of China Bank, or pay attention to the official WeChat account of BOC Shang Yi Wealth Management; (2) Check whether the user name is logged in incorrectly. (Some customers have two usernames, one is not the real name and the other is the real name. Check whether there is any login error); (3) Check whether the product is wrong. (China Bank has many products, so it is possible that you are not buying Shang Yi wealth management products); (4) Check the transaction records to see whether the money fund is subscribed on the same day and redeemed immediately afterwards.
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.