If you have redeemed the fund, the redemption amount will be directly returned to your peony card for fund business. You can check the account balance through telephone banking, online banking and self-service machines. If you haven't registered your personal online banking, you can register yourself: log in to ICBC website www.icbc.com.cn, click "Register" under "Personal Online Banking Login" on the left, and follow the relevant prompts on the webpage to register yourself. After registering for personal online banking, please go through the online securities of personal online banking->; "online fund"->; "fund transaction"->; The "Adjust Fund Trading Card" function specifies a specific bank-side fund trading account. After that, you can handle fund transactions through personal online banking: in "Online Fund"->; "My Fund" can query the fund product balance, transaction details and other information in the fund account.

The second is to call 95588 for help from customer service.

The third is to directly take the bank card to the outlet counter for inquiry.