It puts forward clear requirements for the construction of telephone consultation service system at all levels. After the founding of Ministry of Human Resources and Social Security, the Notice on Continuing to Use the National Public Service Numbers 12370 and 12333 (No.35 [2009] of the People's Social Information Letter) was issued, and it was clear that 12333 was used to provide human resources and social security services to the public.

social security

Mainly through raising social insurance funds, the social insurance funds will be adjusted as a whole within a certain range, and necessary help will be given to workers when they encounter labor risks. Social insurance provides basic living security for workers. Workers can enjoy social insurance benefits as long as they meet the conditions for enjoying social insurance, that is, they have established labor relations with employers or paid various social insurance premiums according to regulations. Social insurance is the core content of social security system.