There are several reasons:

1, there is something wrong with the APP used by WeChat. If WeChat Finance has zero, use your ID card to check the fund on the fund website. If you have any questions, please contact customer service in time.

2. Wechat may be blocked, and the transferred money is not invested in the wealth management, and may be withdrawn into the protection card. If you find that there is no money in the security card, check it one day later and it still doesn't exist, please contact customer service in time.

3. The network may be disconnected. Please try again later. If not, please connect to the network.

Extended data:

Wechat Wealth Management divides its wealth management products into five categories: money funds, insurance products, term products, brokerage products and fund zones.

Monetary funds mainly invest in short-term monetary instruments, such as treasury bonds, central bank bills, short-term treasury bonds and other short-term securities. It is a relatively safe and low-risk financial management tool. Steady income, suitable for investors who pay attention to liquidity.

Term products belong to short-term financial bond funds, which mainly invest in short-term bonds and bank deposits, and their security is equivalent to that of money funds.

Security is relative, and there is no absolute security. Both money funds and term products have credit risks-the bonds invested default; In addition, when most users redeem at the same time, the fund needs a lot of cash in the short term and sells bonds collectively, which may lead to losses. Even some force majeure risks (natural disasters, wars, etc. ) will affect the income.

Some insurance products are similar to money funds, which mainly invest in short-term bonds with high credit rating, such as bank time deposits and national debt, and securitization-like financial products with high credit rating, with the same low risk.

More insurance products This product is a medium-risk investment product, which mainly invests in liquid assets, fixed income assets, real estate assets and other financial assets, but does not invest in equity assets, and its investment scope is larger than the above products.

Therefore, there are many risks, including credit risk and force majeure risk similar to the above products, including but not limited to the risk of new bonds, convertible bonds, subscription of new shares falling below the issue price and interest rate risk.

The risk of brokerage products is not greater than the above products. Investors can open a specific brokerage product to view, and there are risk warnings. According to the prompt, they can know whether it is a low-risk or low-risk product.

Most of the products in the fund field are higher than the above-mentioned products, some are exponential, and some mainly invest in financial instruments related to overseas real estate, so there is a greater possibility of losses. Such products require investors to have a certain risk tolerance.

Avoiding the operational risk of wechat financial management;

1. The premise is to protect your mobile phone and WeChat payment password.

2. Never download some messy software in your mobile phone to avoid being infected with viruses.

3. Set different passwords for mobile phone password, bank card password and payment password. Remember them when setting passwords to avoid confusion and trouble.

4. Don't click on some unknown network links at will.