However, online consultation is generally not recommended, and the patient's self-report may be deviated from the actual situation, which may affect the doctor's judgment.
Online consultation refers to the activities of diagnosis and treatment through online free consultation and other channels, and its main function is to prevent cross-infection caused by offline treatment. Under the prevention and control of epidemic situation, designated hospitals, non-designated hospitals and Internet medical service platforms in many parts of the country have opened online free clinics and other channels, moving forward the barriers of finding suspected patients and pre-screening and triage. In the COVID-19 epidemic, Internet medical treatment has become a new choice for people to seek medical treatment because of its characteristics of breaking through geographical restrictions, no contact and avoiding cross-infection. The government and public welfare funds can purchase online consulting services appropriately, and establish an evaluation mechanism for the quality and effect of online consulting. Relevant departments should take responsibility for medical safety and solve the risk problem of online consultation platform.