According to the policies and regulations I understand, the principle of medical insurance paying for chronic disease drugs is to pay the balance in the personal account first. If the balance in the personal account is insufficient, the medical insurance fund will pay the remainder. Therefore, when you purchase chronic disease drugs in the hospital and then take them, the medical insurance fund should refund the payment to your medical insurance card.

If you used a medical insurance card to pay for chronic disease drugs, but the money was not returned to the medical insurance card after withdrawing the drugs, I suggest you contact the hospital’s medical insurance window or financial department, explain the situation to them, and provide All documents related to drug withdrawal, such as payment vouchers and drug withdrawal documents. They will verify and assist you to solve the problem based on the specific circumstances, and return the refund amount to your medical insurance card.

If you have contacted the relevant departments of the hospital but the problem has not been properly resolved, you can complain to the local medical insurance management department or social security bureau, and they will investigate and provide you with appropriate help. .

It should be noted that there may be some subtle differences in different regions, so specific policies and regulations may vary from place to place. The best solution is to contact the local medical insurance management department or social security bureau to inquire about their specific policies and regulations on refund issues.