If you have car problems or need road assistance, you can call the 24-hour customer service hotline. The staff will provide you with online services.

Guangzhou Automobile Toyota Dealer 4S Outlets, the company always takes meeting the needs of consumers as the core, and provides many varieties, categories, styles and grades of high-quality products according to market characteristics and customer needs, bringing more choices and shopping experiences to consumers. The perfect after-sales service system provides a strong guarantee for customers' after-sales service. Through the combination of "online and offline", various measures were introduced to ensure the service to car owners under the influence of the epidemic.

However, GAC Toyota's services are mostly aimed at the sales of new cars. For after-sales service, it is proposed that: 24-hour rescue, 24-hour rescue telephone.

Door-to-door pick-up and delivery: maintenance services can be door-to-door pick-up and delivery, which is safe and convenient for vehicle maintenance and provides vehicle disinfection services. In contrast, GAC Toyota's after-sales service arrangement in the special period of the epidemic was not detailed enough.

Customer service of FAW Toyota?

In order to facilitate car owners to handle business and reduce going out, remote online services are launched, and services such as car insurance renewal, car consultation, accident guidance and online remote consultation of professional technicians are carried out through telephone and WeChat to reduce the health risks of car owners.

FAW Toyota's 24-hour rescue service was carried out as usual during the epidemic, escorting car owners' travel.