1. The query method is incorrect. You can inquire directly in the service hall of the local social security bureau or the personal medical insurance inquiry page of the Human Resources and Social Security Bureau.
2. The medical insurance center has not transferred the account or the social security card of the insured person has not been activated;
3. Only those who have paid social security for less than two months and need to pay social security for more than two months can be found on the website;
4. Failing to pay the medical insurance fee for more than two months.
Second, the social security inquiry method is as follows: You can choose your own inquiry method according to the following conditions.
1. social security center inquiry
If you don't know your social security account number, you can bring your ID card to the business hall of social insurance agencies in various districts to inquire.
Online inquiry
Log in to the city's labor security network or social insurance business website, click the "Personal Social Security Information Inquiry" window, and enter my ID card and password (the password is your social security number or the date of birth of your ID card) to inquire about my insurance information.
3. Telephone consultation
Call the labor and social security comprehensive service telephone number "12333" for policy consultation and information inquiry.
4. Touch screen query
If there is a social insurance touch screen inquiry system in the business hall of social insurance agencies in each district, swipe your card or enter the card number or ID number according to the screen prompts for inquiry.
5. WeChat query
After opening WeChat, pay attention to the official account of electronic social security card WeChat, and then bind the social security card with the electronic social security card. After the binding is completed, click social security inquiry at the bottom of the electronic social security card dialog box to enter social security service, and click personal social security information to enter the business processing page. Click the personal social security payment information query in the personal social security information. In "Insurance Types", select the insurance types to query, such as endowment insurance, unemployment insurance, medical insurance, industrial injury insurance and maternity insurance, and then select the time to query payment.
legal ground
People's Republic of China (PRC) social insurance law
Article 2 The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance and maternity insurance, so as to guarantee citizens' right to receive material assistance from the state and society in accordance with the law in case of old age, illness, industrial injury, unemployment and maternity.
Twenty-sixth basic medical insurance for employees, new rural cooperative medical care and basic medical insurance for urban residents shall be implemented in accordance with state regulations.
Twenty-eighth medical expenses that meet the basic medical insurance drug list, diagnosis and treatment items, medical service facilities standards and emergency treatment and rescue shall be paid by the basic medical insurance fund in accordance with state regulations.