Call customer service of China Construction Bank at 95533; No need to dial the area code. China Construction Bank's 95533 customer service center business has gradually developed since the middle and late 199s.
all the tier-one branches in China have established a CALL-CENTER system with centralized mode in the whole province, and other branches provide telephone banking services. China Construction Bank started the call center integration project.
centralized acceptance of the self-service of branches that have not yet built the CALL-CENTER system and the unified manual seat service of the whole bank, and initially established a centralized and distributed customer service center system.
Extended information:
Call 95533 to handle the following businesses:
1. Service consultation
Learn about various businesses and products of China Construction Bank and master the latest marketing activities of China Construction Bank.
inquire about financial information such as deposit and loan interest rate, foreign exchange rate and fund price in local and foreign currencies.
Find outlets and self-service equipment of China Construction Bank.
financial trial calculation.
2. service supervision
complaint service: customers can get help at any time when they are in trouble using CCB products or enjoying services through outlets, the Internet, telephones, mobile phones or other channels.
suggestion service: customers can make suggestions on CCB's financial products and services at any time.
3. Transaction processing
Customers can enjoy the following services at any time through their phones:
Inquiry: self-help inquiry of account information such as passbook, debit card, credit card account balance and details.
transfer: you can transfer money from the contracted account of CCB in my name to other accounts, transfer money to other people's accounts within the limit, and remit money from other places. Dragon cartoon and wealth management card can also transfer money within the card.
agent payment: agent payment of telephone charges (including those of telecom, Netcom, China Mobile, China Unicom and Tietong), water charges, electricity charges, gas charges, traffic fines and other fees that can be handled by local savings outlets.