Investors provide shareholder ID card, shareholder code card, account opening application form and investor copy. The salesperson reviews the information and checks the password before sending it to the supervisor for approval. Settle shareholders' funds and shares and go through account cancellation procedures. Return the investor ID card and shareholder code card. After an investor closes his or her account, his or her information will be retained in the sales department for two years. ?

The procedures for canceling a stock account are basically as follows:

1. Cancellation according to the process:

There are often some reasons why securities companies do not allow account cancellation, such as : You must go to the account opening company in person to complete the account cancellation procedures. Account cancellation means that there are no transactions in the account, and it must be handled within the specified time, etc. If there is an agreement when opening an account in the early stage, the company's regulations should be followed.

2. Report to the leaders of your company:

Those who deal directly with investors are usually the staff of securities companies, the so-called account managers. Investors' account opening and transactions are directly related to their performance and income. If staff set up obstacles or cannot explain clearly, they should report it directly to their company leaders, ask for explanations of reasons, and have their accounts canceled in a timely manner.

3. Complain to securities companies:

General investors often come into contact with local branches or sales departments of securities companies, and customers are also the cornerstone of their survival and development. When encountering short-sighted sales department managers, they will also delay investors from closing their accounts for various reasons. In this case, search for the complaint number online, call the securities company's headquarters to complain, and ask for account cancellation or appeal to the China Securities Regulatory Commission.

4. Complain to the China Securities Regulatory Commission:

If the securities company refuses to cancel the account without justifiable reasons, you can report it online or call the 12386 complaint hotline to complain to the China Securities Regulatory Commission.

5. Handling of special circumstances:

If the securities account has trading assets, and the company to which the trading assets belong is no longer listed for trading, it is necessary to cancel the account or claim the assets of the account , need to go through special procedures, the required procedures are more complicated and the time will be longer.

6. Handling of dormant accounts.

If the funds in the securities account are less than 100 yuan and there have been no transactions for three years, securities companies will generally set the account as a dormant account. Unless there are special circumstances, dormant accounts can be ignored and will not incur fees or affect other securities transactions.