One of the most despised positions in the workplace is probably the front desk.
Many people think that front desk work is menial and has no future, and the wages are also very low.
However, Wang H, a newly graduated college student, gained workplace respect and development prospects that many people cannot get in his front-office position.
How did she achieve a career counterattack in a front-office position?
Wang H has dressed himself up beautifully and professionally since the first day at work, greeting everyone he meets with a smile.
When she saw that the previous front desk registration book was seriously damaged and dirty, she immediately got rid of it and replaced it with a large workplace notebook and a water pen, which she used with the notebook.
The two lines are connected together, which is not only convenient for guests to fill in at any time, but also beneficial to the management of the pen.
On this cover, she also carefully pasted a photo of the company's front door, making it look like a workplace notebook with a very branded feel and a unique workplace fashion with DIY attributes.
There is also a telephone number of the company's important departments and business contacts at the front desk. Wang H takes it out and memorizes it during his free time at work. Sometimes he takes this phone book with him when he is bored at night and memorizes it. A week later, Wang H knows these numbers of the company.
She has memorized them all, and whenever a customer comes to consult, she can immediately report the number, just like a mobile smart phone book in the workplace.
The front desk has the business of accepting express delivery. She sorts the express delivery by category every time, according to each person's department characteristics, avoiding meetings and busy times, and sends text message reminders to the recipients.
If someone in the workplace wants to send a courier, she will help contact the courier, recommend a suitable courier method based on the condition of the items to be delivered, and sometimes even help company employees negotiate prices.
Everyone in the company praised Wang H very much, and they were kind and grateful!
In addition to these, Wang H is also familiar with the company's profile in his spare time, and has a clear understanding of the company's main products, scale, operating conditions, etc. If there are external customers, Wang H will resolve them while waiting for them.
Despite the embarrassment, I took the initiative to introduce the company to customers. Several times customers were surprised after hearing this.
Once, after a client listened to Wang H's introduction, he curiously asked Wang H how much salary he received in the workplace.
Wang H said that just after graduation, his salary was only about two to three thousand.
The client immediately told Wang H if she was interested in working with his company, and he could double her salary.
Wang H declined politely.
Afterwards, the company leaders learned about this incident and greatly praised Wang H's performance. They also arranged for the publicity department to conduct interviews and reports, calling on everyone to learn from Wang H.
For a time, Wang H was well known to everyone in the company, and her workplace style and loyalty were also used as positive materials by many leaders.
At the end of the year, Wang H was rated as an outstanding employee. The next year, a supervisor position happened to be vacant in the administration department. Wang H, who had only worked for one year, was promoted to supervisor, making him the youngest supervisor in the company.