If you haven't redeemed yet, please click the button below, log in to my financial management page of Jingdong Financial Computer, select the financial products that need to be changed, click Transfer to enter the confirmation page, and then click Modify below the bank card to change the card. If the page cannot be changed, please contact customer service.

Change bank cards through financial management

Redemption of wealth management products failed due to card replacement. Please follow the following steps:

No card replacement: JD Finance will send a short message or call you to get the new card information and transfer the money to the new card. Please change your card through SMS link in time to keep your mobile phone open or contact Jingdong Financial Customer Service in time.

Card change succeeded: card change succeeded, and a card change message was received. Redemption has not arrived after expiration, please contact customer service.