summary of the work of the first half of the 12 emergency center
summary is a written material that reviews, analyzes and objectively evaluates the work, study or thoughts in a certain period in the past. The following is a summary of the work of the 12 emergency center in the first half of the year. Let's take a look!
chapter 1: 12 summary of the work of the first-aid center in the first half of the year
in the first half of 2xx, under the correct leadership of the Party Committee of the Health Bureau, with the concerted efforts of all the staff, the first-aid center was established. Deng Xiaoping Theory? And? Theory of Three Represents? Under the guidance of important thoughts, we should conscientiously study and implement the spirit of the 18th National Congress and the Fourth Plenary Session of the 18th Central Committee, adhere to the Scientific Outlook on Development, carefully organize and plan scientifically, conscientiously implement the spirit of the city's health work conference in the first half of 2xx, the target responsibility system for party building work and various work plans formulated at the beginning of the year, and further improve the emergency medical rescue capacity building, capital construction project audit and fund payment while comprehensively promoting all the work, so as to institutionalize ideological construction, standardize organizational construction and regularize work style construction. Create? We have made great efforts to concretize our work and characterize the theme activities, and achieved good results. In the first half of the year, the emergency center * * * made trips, completed daily first aid trips and completed remote rescue trips. The work in the first half of this year is summarized as follows:
1. Strengthen the Party building work and promote the development of the center
(1) Seriously organize and implement the requirements of superiors
Our center conscientiously implements the document in accordance with the spirit issued by the Party Committee of the Municipal Health Bureau? Party member cadres are educated and scientifically developed, and the people benefit? The general requirements, closely around the health system in our city? Adhere to scientific development and promote health reform? This practical carrier, combined with? 12? Work practice, careful organization and in-depth development, always deepening study and raising awareness throughout, emancipating the mind, reform and innovation throughout, relying on the masses and promoting democracy throughout, insisting that progress is subordinate to quality, and timely rectification while promoting activities, focusing on solving the problems that affect and restrict the development of pre-hospital first aid, innovating the system and mechanism to promote scientific development, solidly and effectively completing all the work in the implementation stage of study, investigation, analysis, inspection and rectification, and truly achieving the study and practice activities. Grasp it with both hands, correct it, and promote it? . Through months of in-depth study and practice, the center not only consolidated the ideological and theoretical foundation, but also clarified the scientific development ideas. More importantly, it learned to think with Scientific Outlook on Development as the guide, plan with Scientific Outlook on Development as the general manager, make decisions with Scientific Outlook on Development as the basis, and take Scientific Outlook on Development as the yardstick to inspect the performance, and really took Scientific Outlook on Development as the work guide, which promoted the sound and rapid development of pre-hospital first aid.
(2) actively cooperate and carry out various activities.
first, carry out advanced education in party member. Proceed with? Learn from party constitution, carry out party constitution, abide by party constitution and safeguard party constitution? With the theme of education, establishing the education of socialist concept of honor and disgrace and strengthening the education of work style construction activities, the political core role of the Party Committee, the fighting fortress role of the Party branch and party member's vanguard and exemplary role have been brought into full play.
second, do a good job in study and training. Organize collective learning in party member in a planned way by holding training courses, attending party classes, holding reports and organizing special seminars. By carrying out reading activities and knowledge contests, exchanging learning achievements, and selecting and commending learning pacesetters, we can stimulate party member's enthusiasm and initiative in learning. Leading cadres in party member should seriously participate in the study of the theoretical study center group of the Party Committee, take the lead in the collective study of the local grass-roots party organizations, and insist on giving party classes and making situation reports to party member every year.
Third, strictly organize life. Seriously implement it? Three sessions and one lesson? System, adhere to and improve the democratic appraisal system in party member, and regularly carry out party member party spirit analysis and appraisal activities. The Party branch should combine the annual special organization life meeting to carry out democratic appraisal of party member. Third, do a good job in ideological and political work. Adhere to the people-oriented principle, and care, love and help party member in politics, ideology, work and life. Organize party member to carry out regular heart-to-heart talks, communicate ideas and inspire each other. Analyze party member's ideological situation frequently, solve ideological problems in time, and enhance the predictability, pertinence and effectiveness of ideological and political work. Vigorously publicize the outstanding advanced deeds of party member, especially the excavation and publicity of typical figures and deeds around us, and give play to the exemplary and guiding role of advanced models. Through the establishment and improvement of a long-term mechanism for maintaining the advanced nature of party member and combating corruption and promoting honesty, health reform and career development have been effectively promoted.
(3) actively improve and promote the cooperation between the hospitals
First, strengthen the cooperation between the two sides to form a joint force to punish and prevent commercial bribery. Pay attention to the criminal policy while punishing, protect the legitimate rights and interests of hospitals and patients according to law, and vigorously build? Safe? Hospital, build? Huimin? Hospital; The second is to intensify efforts to control corruption in the health industry from the source, focusing on the prevention of key links that are prone to occur frequently, such as purchasing drugs, medical devices, medical consumables and capital construction. Standardize the power behavior of hospital leaders and medical staff, strictly control medical procedures and expenses, strengthen management and supervision, and avoid criminal risks with the system; Fourth, strengthen legal education, enhance medical staff's awareness of legal system and self-discipline, and build an anti-corrosion levee to prevent violations of law and discipline.
(4) In-depth implementation, laying a talent foundation
In order to comprehensively improve the service capacity and quality of the city's emergency medical service system, improve the comprehensive quality of emergency medical personnel, the emergency management level and the ability to deal with public health emergencies, our emergency center carried out in-depth implementation during the year? 12 emergency personnel training project? , according to? Four unification? Training is carried out in principle, that is, unified objectives, unified teaching materials, unified methods and unified assessment. Participants in the training are divided into five levels: academic leaders, backbone personnel, emergency professional and technical personnel, non-emergency professional and technical personnel in the hospital and emergency specialist training. After training, there are corresponding examinations. Among them, academic leaders and technical backbones are trained in pre-hospital command, emergency management, response and organization and coordination of public health emergencies, major disasters and terrorist incidents, emergency medical theory and skills, etc., so as to enhance their ability to cope with emergencies.
(5) Actively carry out brand promotion activities
What do we do with? Everything serves people's health? As the theme, in the development? Life first aid public welfare action? And? Public first aid lecture hall? Brand promotion activities, such as emergency center experts and employees patiently answer, warm service. Make the general public learn many simple ways to deal with common emergencies in daily life, such as convulsions, myocardial infarction and cerebral hemorrhage, as well as the knowledge of prevention and treatment of chickenpox and measles; About the public? 12? Call,? 12? Answer questions such as fees, first aid procedures and first aid knowledge; Set up expert consultation; Four ambulance models and complete sets of first aid equipment were also displayed for the masses, and the basic skills of cardiopulmonary resuscitation and trauma first aid were performed on the spot for the people who came to consult and watch, which greatly promoted the brand promotion of the first aid center.
2. Strengthen team building and improve the level of first aid
(1) Strengthen safety education and implement detail management
In order to effectively improve the efficiency and service level of the center's first aid work, we have strengthened safety production, strengthened the safety accountability system and adhered to safe development. First, we have established a detailed division of labor mechanism. According to the workflow of pre-hospital first aid and the job responsibilities of each post, it has been revised and improved? Business assessment criteria? Quantify and characterize everyone item by item, forming a work pattern of grasping the first level and being responsible step by step. The second is to continue to improve the performance appraisal mechanism. Has it been established and improved? Monthly assessment, quarterly cash, and year-end general evaluation? The performance appraisal mechanism, the assessment results are linked with performance pay, evaluation first and promotion. The third is to honor the mechanism of rewarding the superior and punishing the inferior. In the implementation of the specific assessment process, in violation of the central rules and regulations, take the method of deducting points for assessment and cash, so as to manage people with the system and act according to the system. The fourth is to establish a departmental assessment mechanism. Adhere to the internal assessment mechanism of self-assessment, democratic assessment and department assessment, organize a monthly democratic life meeting of the department, timely summarize and evaluate the work of each person, and take the assessment award of the deducted value as? Assessment fund? , earmarked for rewarding people with outstanding performance. The fifth is to innovate the assessment mechanism of learning and training. On the basis of continuing medical education, combined with the actual situation of the center, we actively carried out pre-job education and training. AB? Job rotation training. Every month, every department and every quarter, the center also organizes theoretical examinations to master their respective job responsibilities, pre-hospital emergency treatment routines and technical operation specifications.
(2) Strengthen the construction of work style and implement dynamic supervision
First, set up a leading group for the construction of work style, adhere to the unified leadership of the party branch, and make concerted efforts by the party and government, and the members of the party branch shall divide their work according to their respective responsibilities. The second is to define the responsible city for the construction of a clean and honest government, and take charge of the leadership and management of the construction of a clean and honest government in various departments. Third, we have signed letters of responsibility with various departments, departments and employees respectively, focusing on the first level and implementing it layer by layer, and the responsibility lies with people. The leaders of the center will always talk about the importance of strengthening the construction of professional ethics, strengthening the ideological and moral education for employees, improving the service attitude and establishing a good medical ethics. It is strictly forbidden to accept red envelopes and kickbacks. Once violations are found, they will be seriously investigated. The fourth is to formulate guiding principles for transporting patients. Voluntary, nearby, specialized and reasonable diversion? Combined with the four principles, the unit is reasonably diverted to hospitals, and the number of patients sent to each hospital is counted and published every month to accept everyone's supervision.
(3) Strengthen publicity activities to enhance the image of the center.
in order to widely popularize the knowledge of first aid and establish the public's awareness of first aid, in addition to carrying out various forms of training activities, we also plan to invite residents to receive training at the public emergency school, popularize the knowledge and skills of first aid to the public, and combine the dynamic and static methods to? Raise public awareness of first aid? For the goal, to? Popularize first aid knowledge, promote first aid skills and simulate interactive experience? For the direction, to create a scientific and technological platform for the public to understand the first aid culture, learn first aid knowledge and experience first aid skills.
Third, based on the job responsibilities, find out the shortcomings
First, at present, the staff of each post, especially the medical staff, are not equipped enough, and some of them rely on the support of hospitals in the system to maintain basic operation by rotation. Due to the limitation of operating costs and personnel conditions, there are few emergency vehicles on duty, which restricts the development of the current emergency center. Second, the funds for the construction of emergency centers are insufficient. Third, the disorderly competition of medical emergency services has intensified, which has caused the business growth of the center to slow down and the rescue rate to rise sharply.
Fourth, in view of the shortcomings, work out a work plan
The first aid work in the second half of 2xx is taken as a guide to improve the medical practice environment, improve the quality of medical services, carefully investigate potential safety hazards, strengthen the ability of public security prevention and control, make the doctor-patient relationship more harmonious, and ensure the sound and rapid development of the first aid cause.
first, improve the central organization and further implement the responsibility system.
The second is to improve the doctor-patient relationship and provide satisfactory medical services throughout the activities of establishing a safe center, strictly abide by the laws and regulations on medical service management, improve medical safety measures and strictly implement them.
thirdly, improve safety awareness and strengthen safety management.
Fourth, strengthen publicity and education, and create a harmonious emergency center.
? Chapter ii: summary of the work of the first-aid center in the first half of the year
In the first half of 2xx, under the leadership of the Health Bureau and with the strong support of all parties concerned, the? Theory of Three Represents? Guided by the important thought, we thoroughly studied and practiced Scientific Outlook on Development, actively carried out the work, and completed various tasks, which made positive contributions to improving the level of pre-hospital first aid in the city, shaping a brand-new image of first aid industry, and comprehensively promoting the healthy development of health undertakings in our city.
1. Pre-hospital first aid work
From January 1st, 2xx to July 1st, 2xx, the dispatching center of our unit received 12 distress calls for 25,195 times, dispatched emergency vehicles for 5,36 times, and treated a total of 5,387 patients. In strict accordance with the principle of referral and triage of patients by the Municipal Health Bureau, timely treatment, rapid referral, orderly triage and standardized operation were achieved.
second, unit management
(a), strengthen the quality training of dispatchers, hold various forms of learning classes, so that the professional level of dispatchers can be continuously improved. Dispatcher is the soul of dispatching and commanding work. By holding intensive training for dispatching and commanding personnel and pre-job training for new dispatchers, the unit has put Scientific Outlook on Development into practice and put the sense of responsibility and mission in the first place, laying a foundation for improving the professional skills and professional quality of dispatchers, standardizing the dispatching and commanding process of 12, further improving work efficiency and promoting the overall, coordinated and sustainable development of 12 emergency network.
(2), strengthen the drill plan, enhance emergency response capabilities. The center further revised and improved the emergency plan and related systems, and organized dispatchers and technical maintenance personnel to perform desktop deduction repeatedly to enhance the practicability and operability of the plan. Enhance the response ability of the dispatching command center to various emergencies through drills to ensure that the command and dispatch work is foolproof.
(3), patrol communication equipment to keep the system sensitive. 12 Dispatching Command Center is the center and brain of pre-hospital first aid work, and good communication equipment and smooth communication are the premise and foundation to ensure the smooth development and coordinated operation of dispatching command work. In daily work, technical maintenance personnel go deep into the first-aid sub-centers and first-aid stations to carefully check the communication and command equipment such as GPS and computer on the ambulance, and solve problems in time to ensure smooth communication and sensitive response of the command system.
(4), strengthen the quality management of dispatching, and standardize the handover system. In the scheduling work, the dispatcher on duty is required to sort out and standardize the scheduling matters of the day, accurately record them, and hand over the problems on duty to the successor dispatcher in detail. Before the handover every morning, the five telephone recordings on duty are retrieved for playback, the existing problems are pointed out in time, the improvement points are put forward, and comments and summaries are made; Establish and improve the error registration system, register the problems and errors in the dispatching work in time, report them in time and communicate with other dispatchers to avoid the recurrence of the same mistakes; Hold a regular meeting attended by all members of the center once a week to discuss last week's major emergencies and typical cases, comment on outstanding and special cases, exchange work experience with each other, put forward matters needing attention and improvement measures, and make arrangements for this week's work to ensure that there are no mistakes in the work. At the same time, do a good job in reporting emergencies to provide a strong basis for leadership decision-making.
Third, spiritual civilization construction and political construction
(1), in-depth development? Three good and one satisfied? 、? Strive for Excellence first? 、? Hearing the bell, moving, saving lives and being injured
? Activities. Carry out activities around and stick to it? Theory of Three Represents? 、? Scientific Outlook on Development? heavy