The complaint telephone number of the Consumer Association is 123 15. The contents of the complaint are as follows:

1, the basic information of the complainant and the respondent;

2. Specific complaints. Handling of damage facts and consultation with operators;

3. Concrete evidence. Consumers are obliged to provide evidence related to complaints to prove that there is a causal relationship between buying, using goods or receiving services and damage;

4. Specific complaint request;

5. Date of complaint.

Legal objectivity:

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 39

Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.