① Implement the concept of comprehensive risk management, improve corporate governance and prepare for crisis prevention in advance;

② Ensure that all major risks are correctly identified, prioritized and effectively managed.

The following practices are generally considered to be helpful to improve the reputation risk management of commercial banks:

① Strengthen the training of reputation risk management.

(2) Ensure implementation.

③ Ensure timely handling of complaints and criticisms.

④ Accumulate early warning experience from complaints and criticisms.

⑤ Try to make the expectations of most stakeholders consistent with the development strategy of commercial banks.

⑥ Improve the transparency to customers/the public.

⑦ Combining the social responsibility of commercial banks with business objectives is another important level to create transparency and maintain the reputation of commercial banks.

⑧ Keep good contact with the media.

Pet-name ruby crisis management planning.

View all the document resources of banking practitioners' qualifications >>