It should be the reason why the redemption money has not arrived.

If a redemption application has been submitted for your shares, the available shares will be displayed as 0 and no redemption can be submitted.

Or if these shares were purchased or converted on the previous trading day, they will generally be confirmed on T+1 trading days and redeemed on T+2 trading days.

You can check the redemption arrival time through the following channels: Online banking: "Investment and Financial Management"-"Fund"-"Purchase Fund", click on the corresponding fund name to query; Mobile Banking: "Financial Management"-"Fund", search for the corresponding fund

Click "Trading Rules" to view.