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The money has not been credited to my account after I redeemed the fund online. What could be the reason?

You need to check your bank account and also check the redemption status of the fund.

As for your question, many novices will encounter this phenomenon during the transaction process. After all, fund transactions are generally over-the-counter transactions, and OTC transactions need to comply with the T+1 trading rules, and It is not received in real time. If you don't know how to operate, you need to check whether your account is correct and proceed with the next verification while ensuring the safety of your funds.

1. Questions about bank accounts.

Some people’s bank accounts do not have text message reminders or even other payment reminder functions. I suggest you take the initiative to check your bank account. In most cases, the fund will arrive on the second working day after you redeem it. You can choose to check your bank account before 24:00 in the evening. At the same time, you also need to further verify whether your bank account is normal. For those accounts with passive cards, funds cannot be transferred normally in these accounts.

2. Regarding fund redemption.

You need to further check the time of your fund transaction. Transactions must be conducted before 3:00 pm, and make sure that the day is a working day. Your fund will generally confirm the net value on the same day, and the net value will be confirmed on the 24th of the next working day. Receipt before ordering. If you conduct transactions outside of this time, you need to wait until the second day to confirm the net value of the fund, and the fund will not be available until the third working day.

3. You must further ensure the safety of the fund.

I don’t know which software you are using to trade funds. There are many fund softwares on the market. I suggest you choose regular and reliable software instead of trading on unknown software. Regardless of whether your fund investment can bring you profits, the most important thing you need to do is to ensure the safety of your principal, and do not be deceived because of petty gains.

To sum up, I hope my answer can help you. If there is anything else you don’t understand, you can leave a message to me.