Enterprise address: floors 15 to 18 of Shengfeng Plaza, No.998 Guangzhou Avenue Central, Tianhe District, Unit 905 on the 9th floor (1), Units 1902 and 1903 on the 9th floor, and 200/kloc-0 on the 20th floor.
After-sales service introduction:
From the perspective of promotion, after-sales service itself is also a means of promotion. In the subsequent stage, sales staff should take various forms of cooperation steps to improve the reputation of enterprises through after-sales service, expand the market share of products, and improve the efficiency and income of promotion.
Objectively speaking, high-quality after-sales service is the product of brand economy, and the after-sales service of brand-name products is often better than that of brand-name products. The price of brand-name products is generally higher than that of miscellaneous brands, on the one hand, it is based on product cost and quality, on the other hand, the after-sales service cost has been considered in the sales strategy of brand-name products.
After-sales service is a very important part of customer service. After the transaction is completed, the enterprise needs to provide good after-sales service to improve the customer's after-sales satisfaction, thus stimulating secondary consumption. Don't pass the buck in case of after-sales disputes. First of all, we should calm the customer's mood, analyze and find out the cause of the problem, discuss with the customer and find a suitable solution.