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What is fund after-sales service?

The fund’s after-sales service mainly refers to serving customers through phone calls, emails, text messages and customer activities.

Nowadays, many fund companies want to strengthen after-sales service.

These services include: sending account opening confirmation letters, regularly sending quarterly statements to customers, sending transaction confirmation information and the latest information to customers through mobile phone text messages, conducting communication activities with customers, and providing customers with services such as investment lectures and financial management information.