Amazon account has been frozen, please help

There are several common reasons why an Amazon account is frozen, and usually, if you make a mistake for the first time, Amazon will give you a warning. The first step you need to do is to pay close attention to your Seller Performance notifications. Amazon will tell you where the problem occurs for your product, listing or account. You need to read the content of the email carefully and analyze what is happening. If the problem can be rectified, start a complaint.

General reasons for account anomalies are as follows:

1. The registration information is not up to standard

When registering on Amazon, do not use other people’s information, or information that you cannot master. Once the information needs to be reviewed, it will be troublesome. This kind of store closure is not negotiable

2. Account association

Account association will lead to account suspension. Independent IP A clean computer is very important. There is no way to appeal this, please register again

3. Infringement

Including pictures, trademarks, brands, keywords, etc. Regarding pictures, it is highly recommended to take pictures yourself. Before applying for registration of product design patents and trademarks (foreign patents), be sure to check keywords, titles and other words that are prone to infringement. Be careful that the trademark has been registered by others. If you have a brand authorization letter, you can still appeal and get it back, otherwise, it will be difficult to appeal and get it back

4. Malicious follow-up (no need to appeal, appeal is in vain)

5 , Invoice procedures are irregular

6. Account performance

Especially A-Z and ODR performance.

7. Brushing orders

It is not uncommon to be locked up for falsifying orders or manipulating rankings.

8. Violate Amazon’s account security standards

9. Inappropriate keywords

Inappropriate keywords include:

Misleading keywords: Synthetic leather uses the "genuine" keyword, and rayon uses "Pure"

Subjective keywords: best, fastest, cheapest, claimed Timeliness key Words: new, now, on sale

Keywords are too long: each keyword exceeds 50 characters, and each product keyword character is within 250 characters, excluding punctuation