The compensation for express delivery not being delivered on time is as follows:

1. Compensation for insured mail will be made accordingly according to the terms of the compensation agreement when sending express delivery. The amount of compensation will be determined by both parties. The agreement, the value of the courier sent, and the loss caused shall be the standard;

2. Compensation for lost letters will be twice the service fee. In principle, packages will be compensated at the insured price. Packages that are not insured will be compensated according to the specific service price. Compensation will be 5 times the tariff.

1. The rights protection methods for express delivery that has not arrived for one month are as follows:

1. Complain to the customer service of the express delivery company;

2. If the consumer is concerned about the company’s handling If you are not satisfied with the complaint, you can call the consumer complaint hotline of the postal industry;

3. If the consumer is still not satisfied with the acceptance of the above two links, you can keep the relevant bills and safeguard your rights through legal procedures and file a lawsuit. , waiting for the verdict.

2. When sending express delivery, you should pay attention to the following matters:

1. Choose an express delivery company with complete licenses and a good reputation. It is best to check the business license of the courier company before handing it over, and it is best to contact the courier company directly;

2. Read the courier company's instructions, courier instructions, contract and other contract terms in detail. If there is anything unclear, please clarify it on the spot. When unreasonable terms are found, the operator can be asked to revise them. If the operator refuses to revise, the business shall be terminated promptly. Do not trust the salesperson's verbal promises;

3. Fill in the express delivery form carefully. When filling in the form, be sure to fill in the recipient's address and your own address in detail to avoid wasting time due to unknown addresses. Supervise the staff of the express company to fill in important contents such as the name of the item, total quality, and total number of pieces;

4. When sending, valuable items should be insured as much as possible. For example, if you express important items or fragile items, be sure to choose insured items. method and fill out the equal-amount insured contract to clarify the liability for breach of contract. When receiving the goods, you must open the package and inspect it in person, carefully check the goods before signing for them;

5. Pay attention to keeping all express delivery receipts for future rights protection.

In short, if the express delivery is not delivered on time, consumers should keep the evidence. In the case of delay, loss, or damage, you can complain first, and try to resolve it through negotiation if possible. If negotiation is not possible, you need to protect your rights and interests through legal means, and take up legal weapons for recourse in a timely manner. You can ask for compensation from the company that owns the trademark, trade name or express waybill, or you can ask for compensation from the company that actually provides express delivery services.