According to your description, I suggest you refer to the following information:

I suggest you check your hard disk. Inspection method: HP interface will appear when starting (or restarting), keep clicking F 10 to enter BIOS, select file system diagnosis, and run hard disk self-check to check hard disk. The whole process takes about 30 to 60 minutes, and the specific detection time is also related to the capacity of your hard disk. During the inspection, it is recommended that you connect the external power supply and keep the power supply.

(1) If there are no errors in the hard disk detection process and all the results pass, then your hard disk should be fine. There is probably something wrong with the system. It is recommended that you replace the pure version of the system installation CD after saving the data file and try to reinstall the operating system.

(2) If there is an ERROR on the screen, such as error or FAIL, it indicates a hard disk failure or a hard disk connection problem. It is recommended that you send your laptop to the nearest HP Gold Service Center for processing. You can check the nearest HP Gold Service Center on the following website:/zh/support-drivers/eSupport/ascpps.html.

If you have any questions, please don't hesitate to ask, we will try our best to help you!