If Heytea’s takeout exceeds the delivery range, there are the following situations:

1. According to the current regulations of each platform, if Heytea’s delivery range exceeds your location, you Unable to place an order to purchase. This is a restriction set by the platform and cannot be changed.

2. If you find that the address is not within the delivery range after placing an order on the HeyTea APP, you can try to change the delivery address to a delivery range. If the changed shipping address is within the shipping range, the system will automatically modify the order's shipping address. If the changed delivery address is still not within the delivery range, the system will prompt you that delivery cannot be made. You can choose to cancel the order or contact customer service for processing.

3. If HeyTea’s takeout is beyond the delivery range but you still want to purchase it, you can try to select an address within the delivery range to place the order. Then, you can contact the merchant or delivery boy to communicate to see if the food can be delivered to your actual address. If the delivery boy agrees to deliver the goods for you, you can add some service fees appropriately. If the delivery boy is unable to deliver to you, you may need to go to the designated address to pick up the food.

4. In addition, you can also choose to cancel the order or contact customer service. If you don't want to pick up the food yourself, you can contact the merchant to cancel the order, and the refund will be refunded directly to your payment account.

In general, if you find that HeyTea’s takeout is beyond the delivery range, you need to handle it accordingly according to the specific situation. If you encounter a problem that cannot be solved, it is recommended to contact customer service or the merchant directly for consultation and processing.