Xiaominzi [2006]No. 17

Fujian province consumer rights protection Committee

Licensing Rules for Enterprises to Use "3. 15 Integrity Mark"

(deliberated and adopted at the 7th executive meeting of the 4th Fujian Consumer Protection Committee on May 18, 2006) The Fujian Consumer Protection Committee (hereinafter referred to as the Consumer Council) has decided to conditionally allow enterprises to use the "3. 15 Integrity Mark". The purpose of licensing the logo is to let consumers correctly choose the goods and services that have been promised and guaranteed by the Provincial Consumer Council in good faith through a unified public service identification logo. At the same time, this symbol is also a benign interactive carrier for consumers to respond to honesty and operators to stand on honesty.

In addition, due to the abuse of "3. 15" by some social organizations, the reputation of consumer organizations with statutory functions is misunderstood or derogated. Popularizing "3. 15 integrity mark" also has the positive purpose of protecting "3. 15" public resources and the reputation of consumer organizations. 1, "3. 15 integrity mark" is used by applicants who meet the following conditions:

(1) Enterprises engaged in production, sales or provision of labor services in Fujian Province;

(2) It has the qualification of a legal person, and has the production and business license certificate and valid product quality inspection certificate issued by the national statutory department;

(3) Products subject to compulsory certification such as safety and hygiene by the state shall obtain corresponding certificates;

(4) passed the certification of GB/T 19000-IS09000 series standards or the certification documents of authoritative certification bodies in this industry;

(five) the products and services have been listed for more than three years (including three years), and no major quality accidents have occurred for more than two consecutive years, and no unqualified products and major complaints have been found in product quality supervision and spot checks;

(6) The enterprise has a legal special trademark, and its products and services have a high reputation and the corresponding after-sales service commitment and after-sales service network;

(7) Enterprises that are effectively guaranteed by relevant industry associations and consumer councils at all levels or have participated in the "advance payment" agreement or provide sufficient property guarantee.

2. Enterprises that use the "3. 15 Integrity Mark" shall make the following commitments:

(1) The goods (including services) produced or sold are safe, healthy and pollution-free;

(2) The production and sales processes meet the requirements of environmental protection;

(3) Paying taxes according to regulations;

(four) the implementation of national price policies and regulations;

(five) respect the legitimate rights and interests of consumers, and voluntarily accept the mediation of consumer committees at all levels in Fujian Province when consumer disputes occur, and actively resolve consumer disputes;

(six) respect the legitimate rights and interests of consumers, voluntarily accept the mediation of consumer committees at all levels in Fujian Province when consumer disputes occur, and actively resolve consumer disputes;

(7) If it is inappropriate to continue to use the 3. 15 integrity mark due to violation of the above commitments or relevant laws, regulations and rules, it is willing to give up the right to use the 3. 15 integrity mark and bear the legal responsibilities arising therefrom. 1. Apply to the local consumer council and the office where the "3. 15 Integrity Mark" qualification examination office of Fujian Consumer Council is located;

2, the local consumer council, the Fujian Consumer Council "3. 15 integrity mark" use qualification examination office issued a recommendation certificate to the corresponding preliminary application enterprises around;

3. Submit the enterprise application form, relevant materials, recommendation letter and letter of guarantee to the Qualification Examination Office of "3. 15 Integrity Mark" of Fujian Consumer Council for review;

4. The institutions of foreign enterprises in Fujian can also directly apply to the Qualification Examination Office of "3. 15 Integrity Mark" of Fujian Consumer Council;

5. During the review, the office will investigate and evaluate the quality level, after-sales service, market situation and users' opinions of the declared enterprises and products as appropriate;

6. After passing the examination, an enterprise that agrees to grant the enterprise the qualification to use the 3. 15 integrity mark must sign an agreement on the use of the 3. 15 integrity mark with the qualification examination office of the Fujian Consumer Council, consciously safeguard the image of "3. 15", keep its promise and consciously accept the vast number of consumers.

7. The unit that issued the recommendation certificate guarantees that the enterprise that uses the logo meets the conditions of these Rules and shall bear joint and several liabilities. 1. Handling of voluntary application for withdrawal of enterprises: If an enterprise that uses the 3. 15 integrity mark after examination and approval voluntarily withdraws from the qualification of using the 3. 15 integrity mark during the use period, it must submit a written application; After being examined by the Qualification Examination Office of "3. 15 Integrity Mark" of Fujian Consumer Council, it will issue a decision and announce it to the public;

2. Handling of untrustworthy enterprises:

(1) If the consumer committees at all levels find that the enterprises that use the "3. 15 integrity mark" have seriously lost their trust or seriously damaged the interests of consumers in market operation, they should deal with it in time and report it to the whole province and expose it; Refuse to improve, cancel the qualification of "3. 15 integrity mark" and publicize it in the media. If the circumstances are serious, legal responsibility shall be investigated;

(2) The enterprises or individuals who counterfeit or use the "3. 15 Integrity Mark" without authorization shall, once discovered, immediately notify the Consumer Council of Fujian Province and the administrative department for industry and commerce to severely investigate and punish them, and at the same time investigate their legal responsibilities. 1. A product manufacturer licensed to use the "3. 15 integrity mark" can not only print and use the "3. 15 integrity mark" on the outer packaging of its own products and corporate publicity materials, but also paste the "3. 15 integrity (anti-counterfeiting) supervised by Fujian Consumer Council on its terminal products.

2. The service industry that is allowed to use the "3. 15 Integrity Mark" can not only print or hang the "3. 15 Integrity Mark" in corporate propaganda and related business premises, but also fill in the letter of responsibility for integrity management and accept the supervision and management of relevant departments such as Fujian Consumer Council.

3. When an enterprise prints, hangs or otherwise uses the 3. 15 integrity mark, it shall report the relevant patterns and text descriptions to the Fujian Consumer Council 3. 15 integrity mark qualification examination office for review and filing, and it can only be used after it is confirmed that it is correct and agreed to reply in writing. 1. Enterprise business license and tax registration certificate (valid copy);

2. Effective production and business license and quality inspection report (valid copy);

3. National compulsory certification standards and other certification certificates of relevant industries (valid copies);

4. Approval document of price or charge (valid copy);

5. Fill in the "3. 15 Integrity Mark" application form (stamped with the official seal of the enterprise);

6. Register the use agreement of "3. 15 Integrity (Anti-counterfeiting) Mark" (with the official seal of the enterprise) and submit the undertaking that "3. 15 Integrity Mark" will not be copied;

7. In addition to the above materials, enterprises that have won government honors must submit honorary certificates (valid copies);

8 certification documents issued by various industry associations;

9. Credit rating certificate issued by the banking system. 1. The Consumer Council of Fujian Province employs a number of media and consumer representatives to evaluate and supervise the "3. 15 Integrity Mark" activity and the units that use it regularly or irregularly, so as to maintain the mass, fairness and seriousness of the "3. 15 Integrity Mark" activity.

2. The Consumer Council of Fujian Province will soon be allowed to use "3". The list of enterprises marked as 15 shall be publicized in relevant media and websites within 7 working days to solicit consumers' opinions and be widely supervised by the masses.

Fujian province consumer rights protection Committee secretariat

June 22(nd), 2006