Complain to the company or defend your commercial rights. According to the query on Hualv.com.

1. You can go to the general agent of the merchant to make complaints and safeguard your rights.

2. If the merchant does not handle the matter, he or she can call the consumer rights complaint hotline to make a complaint, bring all the identity information such as the invoice, and wait for a timely reply to the consumer rights call to resolve the complaint.