Yes, recently, the Internet celebrity restaurant "Pang Brothers Meat Crab Pot" was exposed by the media undercover that "dead crabs are sold as live crabs" and "expired and spoiled potatoes are served after secondary processing", etc. A series of chaos in the kitchen triggered heated discussions on the Internet. On the afternoon of August 26, Zhang Linghan, founder of Panggeliang Crab Pot, said in an interview with a reporter from CCTV that he sincerely apologized to consumers for the problems that occurred.

Zhang Linghan said that at present, two stores in Beijing have been closed for rectification. All stores across the country are conducting self-inspections and rectifications as soon as possible, fully cooperating with inspections by relevant departments, and launching a series of rectification measures, including speeding up the Sunshine Kitchen We should build and connect monitoring content to regulatory authorities’ platforms to optimize internal processes and improve regulatory mechanisms so that consumers can eat with confidence.

It is understood that real-time monitoring content will be used in three aspects. First, a display screen is installed in the store to display it to consumers, so that more customers can directly see the monitoring content and eat with confidence; secondly, for consumers who like to order takeout, the company has added real-time monitoring content of the store to the merchant information on the online platform. , customers can use their mobile phones to understand the monitoring content at a glance; in addition, we actively cooperate with relevant regulatory authorities to connect the real-time monitoring signals in the store to relevant regulatory platforms as soon as possible.

Zhang Linghan introduced that the company will expand supervision channels through multiple channels to discover and solve problems in a timely manner. For example, "mysterious shoppers" will be randomly selected from consumers and allowed to experience the store as third-party supervisors. If they find problems, they can communicate directly with the company.

The development history of Fat Brothers Crab Pot:

In May 2008, two fat brothers had their first close contact with crabs and founded Fatty Meat in Haiyan, Jiaxing. Crab pot.

In 2009, the first branch was opened in Pinghu, Jiaxing.

In 2011, the Fat Brothers trademark was officially approved by the State Trademark Administration.

In 2013, Jiaxing Pang Geliang Catering Management Co., Ltd. was established.

In 2014, Fat Brothers Crab Pot successively opened stores in first- and second-tier cities in Zhejiang, Shanghai, Jiangsu, Anhui, Shaanxi, Henan and other provinces.

In January 2015, Hangzhou Pang Geliang Catering Management Co., Ltd. was established in the Fortune Financial Center of Qianjiang New Town, Hangzhou, as the company's next phase of nationwide operation and management center.

As of mid-2015, it had 60 branches across the country.

In 2016, it had more than 200 stores in more than 20 provinces and cities across the country.

For the above content, please refer to CCTV.com - Zhang Linghan, the founder of Pang Ge Liang Meat Crab Pot, bowed in tears and apologized: closing the store involved and accelerating the renovation of Sunshine Kitchen