Samsung's national unified service telephone number: 400-9963-90 1 (please click this number to dial)
Dear Samsung users
Hello!
Samsung password lock after-sales maintenance service center has a special manual customer service center, providing 365 days 7*24 hours service. All you need to do is call our service hotline customer representative to provide you with professional advice on products, technology, use and after-sales service.
Company's after-sales service content According to our company's standards for users, we will provide users with the following after-sales service content:
At each stage, the services provided are as follows:
1. Set up a special customer service line: provide free telephone technical support and answer users' questions about password lock technology and related issues.
Second, in the shortest possible time to provide customers with a complete solution: a comprehensive and systematic analysis of customer needs and the purpose of producing products, and provide users with the most detailed,
A suitable and cost-effective design scheme allows customers to clearly and accurately choose their own needs and master the budget. Let users' investment play an economic role.
3. After the trial run is completed, we will send engineers and technicians to the user's site to provide final inspection and test suggestions. The final inspection and test plan will be determined by both parties. Finally, the user will confirm the end of the trial run period and the final inspection.
Four, after-sales service: we provide warranty and post-maintenance services for the equipment provided. Our company has offices or service centers in Beijing, Shenzhen, Shanghai, Chengdu and other major domestic cities, equipped with professional maintenance personnel and common spare parts, which can provide after-sales service to customers nearby.
Samsung Remote Connection Service: With the authorization of the customer, technical support personnel can access the customer's through remote connection.
The system helps customers solve problems. The system that can be remotely connected to the customer can be adjusted on the customer's system to ensure the user's experience.
Maintenance tips:
1. All costs of this order need to be confirmed with the merchant (engineer) in the actual service process, and the costs will be charged according to the actual situation;
2. The door-to-door fee of this order (out of warranty period) does not include maintenance material fee, management fee, labor fee, etc.
3. The machine has been used for more than 15 years, and it is recommended to buy a new machine;
4. Issue a warranty form after maintenance, with a free warranty period of three to six months (the specific warranty time is related to refueling, and the warranty period is subject to the issuance of documents);
5. Engineers have more than 5 years of maintenance/installation experience, so please feel free to choose;
Please check your mobile phone number carefully to keep it open. After receiving the order, the engineer will communicate with this number or make an appointment for a specific door-to-door time.
Samsung service outlets in all regions of China:
Beijing (Dongcheng District, Xicheng District, Chongwen District, Xuanwu District, Chaoyang District, Fengtai District, Shijingshan District, Haidian District, Fangshan District, Tongzhou District, Shunyi District, Changqu District and Daxing District of Mentougou District)
Tianjin (Heping District, Hedong District, Hexi District, Nankai District, Hebei District, Hongqiao District, Tanggu District, Hangu District, Dagang District, Dongli District, Xiqing District, Jinnan District, Beichen District, wuqing district District and Baodi District)
Qinhuangdao (Haigang District, Shanhaiguan District, Beidaihe District)
Langfang City (Anci District, Guangyang District)
Taiyuan City (xiaodian district, yingze district, Xinghualing District, jiancaoping district, Wanbailin District, Jinyuan District)
Shanghai (Pudong New Area, Xuhui District, Huangpu District, Yangpu District, Hongkou District, Minhang District, Changning District, Putuo District, Baoshan District, Jing 'an District, Zhabei District, Luwan District, Songjiang District, Jiading District, Nanhui District, Jinshan District, Qingpu District and Fengxian District)
Nanjing (Xuanwu District, baixia district, Qinhuai District, jianye district, Xiaguan District, Pukou District, Qixia District, Yuhuatai District, Jiangning District and Liuhe District)
Suzhou City (huqiu district, Wuzhong District, Xiangcheng District, gusu district, Wujiang District)
Hangzhou (Lin 'an District, Shangcheng District, Xiacheng District, Jianggan District, Yegong District, Xihu District, Binjiang District and Yuhang District)
Ningbo City (Haishu District, jiangdong district, Jiangbei District)
Jiaxing City (Nanhu District, Xiuzhou District)
Fuzhou (Gulou District, Jinan District, Mawei District, Taijiang District, Cangshan District and Changle District)
Hefei (Shushan District, Baohe District, Luyang District, Yaohai District, Administrative District, Economic and Technological Development Zone, High-tech Zone, Binhu New District and Xinzhan District)
Xi 'an (weiyang district, Xincheng District, beilin district, Lianhu District, Baqiao District, Yanta District, yanliang district, Lintong District and Chang 'an District)
Wuhan (Jiang 'an District, Jianghan District, Qiaokou District, Hanyang District, Wuchang District, Qingshan District, Hongshan District and Jiangxia District)
Chongqing (Qianjiang District, Fuling District, Yuzhong District, dadukou district, Jiangbei District, Shapingba District, Jiulongpo District, Nan 'an District, Beibei District, Yubei District and Banan District)
Chengdu (Jinjiang District, Qingyang District, jinniu district, Wuhou District, chenghua district, High-tech Zone)
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Wuxi City (Liangxi District, Xishan District, Huishan District, Binhu District)
Kunming (Panlong District, Wuhua District, Xishan District, Guandu District, Chenggong District)
Luoyang City (jianxi district, Xigong District, Old Town, Luolong District)
Changzhou City (Jintan District, Wujin District, Xinbei District, Tianning District and Zhonglou District)
liyang city
Zhengzhou City (Zhongyuan District, Erqi District, Guancheng District, Jinshui District)
Guangzhou (Yuexiu, Haizhu, Liwan, Tianhe, Baiyun, Nansha, Panyu and Huadu)
Xuzhou City (Xuzhou New City, Gulou District, quanshan district)
Jinhua City (Wucheng District, Jindong District, Development Zone)
Changsha City (Furong District, Tianxin District, Yuelu District, Kaifu District, Yuhua District and Wangcheng District of Changsha City)
Yichang City (Yiling District, Xiling District)
Shenzhen (Futian District, Luohu District, Nanshan District, Yantian District, Baoan District, Longgang District, Pingshan District, Longhua District, Guangming District and Dapeng New District)
Foshan City (Chancheng District, Shunde District, Nanhai District)
Nanchang City (donghu district, Xihu District, qingyunpu district, Qingshan Lake District, Wanli District, Xinjian District)
Shijiazhuang City (Chang 'an District, qiaoxi district, Xinhua District, jingxing mining area, Yuhua District)
Yangzhou City (Hanjiang District, Guangling District)
Lanzhou City (Chengguan District, Qilihe District)
Xiamen (Siming District, Huli District, jimei district)
Harbin (Daoli District, nangang district, Daowai District and Fangqu)
Guiyang City (Nanming District, Yunyan District, Huaxi District, Wudang District, Baiyun District and Guanshanhu District)