Infringement complaint steps:

(1): Check the attributes of the product being complained about, and then compare it with the complaining party’s product to determine where the problem lies. Is it the trademark, the appearance, or something went wrong that led to complaints from others.

(2): Seek professional organizations, such as Xiaoxiang Intellectual Property, for professional help, understand relevant intellectual property laws and regulations, determine the degree of the situation, and formulate targeted response plans.

(3): Contact the other party for negotiation. Regarding Taobao’s intellectual property issues, you should negotiate first. If not, you should resort to court.

In addition, you should prepare the following materials when making an appeal.

1. Complaint revocation letter: The respondent can contact the complainant for negotiation and explain the purchasing channels to him. If both parties reach an understanding, the complainant can be asked to issue a complaint revocation letter stating that the complaint has been withdrawn;

2. Purchase voucher: If the respondent's goods were purchased through formal channels, the purchase voucher can be provided . However, only invoices and other verifiable purchase vouchers are valid, receipts and purchase receipts are invalid;

3. Authorization certificate: If the respondent is authorized by the brand, the authorization certificate can be provided. For example, distribution agreement, brand licensing agreement, etc.