1. First, confirm the host hold key status. When the hold button is pulled to reveal the red mark, the hold function is on, and all keys will be locked at this time. Pull the hold button in the opposite direction to cover the red mark, and the hold function is turned off. At this time, you can use the buttons on the host. Note: The buttons on the wired controller are not controlled by the host's hold button, and the wired controller can be locked by hold alone.

2. Confirm whether the host has power. Connect the iPod to the adapter or computer host through the 1394 (six-core) cable. (You must connect a host with a 6-pin FireWire interface for charging. The 4-pin 1394 interface can only be used for data transmission.) After 30 seconds of connection, check whether there is a display on the iPod screen. If it can be displayed normally and the machine is charging, please Wait until charging is complete before trying to turn on the iPod. Note: If there is no display during charging, it is recommended to send the host, connecting cable, and adapter to a service center for testing.

3. If the iPod is unresponsive or in a crash-like state, connect the iPod to the charger, turn the "Hold" switch on and off, make sure the "Hold" switch is in a position far away from the headphone jack, and press and hold the "Hold" switch at the same time. Play/Pause" button and "Menu" button until the Apple logo appears.

4. In some rare cases, the iPod needs to be completely discharged before it can be reset. If the above steps do not solve the problem, try Disconnect the iPod from the power source for about 24 hours, then connect it to the power source and reset it.

5. If the iPod can be turned on after the above steps, the iPod should be upgraded with the latest iPod updater upgrade program. More below, the reply can be seen

[hide] The crash button does not respond after powering on and cannot be played

1. Use the reset function to reset the iPod: Make sure the iPod has sufficient power and press and hold " Release the "Play/Pause" button and the "Menu" button until the Apple logo appears. Note: In some special circumstances, the iPod reset function may fail. In this case, the iPod needs to be completely discharged. The discharge process is to completely cut off the power of the iPod. Turn it on until the iPod automatically shuts down (nothing is displayed on the screen)

2. Use forced hard disk mode: If you use the above method and the iPod still crashes without responding, or only displays the Apple LOGO, you need to try it. Forced hard disk mode. Please confirm that the iPod has sufficient power, or connect the iPod to the host or adapter through a six-pin 1394 line, confirm that the HOLD button is not turned on, and all buttons are available. First, press and hold the "Play/Pause" button and "Menu" at the same time. button until the Apple logo appears. Immediately after the Apple icon appears, press and hold the "Previous" button and the "Next" button until the "Don't Disconnect" or FireWire icon appears on the iPod screen. If this operation fails once, you can repeat the experiment. Note: If If the above operations are not effective after repeated operations, please send it to the repair service center for help.

3. Update the iPod software: Through the above operations, regardless of whether the iPod can work normally, the software should be refreshed. Please go to APPLE. Download the latest iPod Update from the official website and operate it. For the specific operation process, please refer to the user manual and the tips during the update process!

Only the Apple logo will be displayed when booting and the Apple logo will still be displayed after reset. If the iPod displays the Apple logo, If the Apple logo remains after resetting, you can try the following methods.

1. Connect the iPod to a charger or a computer with a six-pin 1394 interface, and confirm that the charger is connected to a powered outlet; or The computer is turned on and does not enter sleep state.

2. Turn the "Hold" switch on and off, and make sure the "Hold" switch is in a position far away from the headphone jack.

3. Press and hold the "Play/Pause" key and the "Menu" key at the same time until the Apple logo appears.

4. When the Apple logo appears, immediately press and hold the "Previous" key and the "Next" key at the same time until "Don't disconnect" or the FireWire icon appears on the iPod screen, and then you can use iPod updater to restore the iPod.

5. If "Do not disconnect" or the FireWire icon does not appear, please repeat the above steps. After repeating the above steps several times and "Do not disconnect" or the FireWire icon still does not appear, the iPod needs hardware repair.

6. If "Don't Disconnect" or the FireWire icon appears, run the latest corresponding iPod Updater program.

7. Click Restore and the iPod will be restored to its original state. Note 1: After resetting the iPod, all songs and data will not be lost, but some personal settings may need to be reset. Restore iPod, all songs and data will be deleted. Therefore, you should back up the data on your iPod before performing recovery operations. Note 2: If necessary, you can use the system's formatting tool to format it and then run the latest corresponding iPod Updater program to restore it. For example, use Erase Disk on Mac or format the removable disk into a 32-bit partition format under Windows. Then you can use the system's formatting tool to format it and then run the latest corresponding iPod Updater program to restore the iPod. Note 3: Except for the new version of iPod, the old version of iPod cannot be formatted into different hard drive formats. It is strictly prohibited to use the Mac version on Windows or the Windows version on Mac. Any problems caused by this cannot be solved. Warranty.

The screen display is abnormal

1. Vertical lines appear on the iPod screen: Vertical lines appear on the iPod screen usually due to improper contrast adjustment. Enter the contrast adjustment item in the settings menu. Adjust the contrast to a suitable position to solve this problem. If it cannot be adjusted appropriately, you can first update the software and then make adjustments. Note: Screen distortion or vertical lines caused by improper contrast adjustment are not machine faults. As long as the ideal effect can be achieved by adjusting the contrast, they are all troubleshooting.

2. The screen color is all blue: When the new iPod was first launched, there were some problems with the old version of iPod Update. Upgrading this version to 2.1 can solve this problem. In addition, this fault is also related to contrast adjustment. Please adjust the contrast to a suitable position in the contrast adjustment item to solve this problem.

Defective earphones and wire controls 1. The earphones produce mono sound. Confirm that there is no physical damage, confirm that there are no connection errors, and you can connect the headset to other hosts for testing. If the problem still cannot be solved, you can contact the service center!

2. The wire controller fails. Make sure the HOLD button on the wired controller is turned off and the red mark is covered. On the contrary, if the red mark is exposed, the HOLD function is in the starting state, and all buttons on the wired controller will be invalid.