Infringement of intellectual property rights refers to the following acts that users are suspected of violating the Trademark Law, Copyright Law, Patent Law and other relevant laws and regulations.
If you have any objection to the infringement penalty, you can send the authorization certificate and other relevant evidence documents to the following e-mail address, :qinquanshensu@taobao.com. Verify the reply within 3-5 working days after receiving the email.
If the dealer receives relevant infringement punishment, please contact Taobao customer service hotline directly for details.
The punishment levels are as follows:
(1) If there is definite evidence to prove that the seller sells counterfeit goods and the circumstances are particularly serious, 48 points will be deducted each time;
(2) If there is definite evidence to prove that the seller sells counterfeit goods, 12 points will be deducted each time;
(3) If the same seller is complained by the same obligee within three days that the commodities, information, store names and member names published or used by him are suspected of infringing his trademark rights, copyrights and patent rights, it shall be regarded as a complaint. If the complaint is established, two points will be deducted each time.