I bought duty-free goods in Sanya Duty Free Shop. When I pick up the goods in the airport isolation area, if I decide not to take them, I can return them on the spot.

after leaving sanya, it is basically the same as shopping in ordinary shopping malls. keep the shopping receipt, and it can be returned at the specified place within the specified time. At present, Sanya Duty Free Shop has after-sales service centers and 4-699-6956 (9: a.m. to 22: p.m. all year round) service hotlines in Sanya and Beijing. Please refer to the official website of Sanya Duty Free Shop for details.

Extended information:

Precautions for shopping in Sanya Duty Free Shop:

1. Be sure to prepare your personal ID card, because it is calculated according to the number of people and you have to accompany me. It is not possible to have an ID card alone.

2. Remember your return flight number, which you need to provide when you pay.

3. The business hours of duty-free shops are from 1: am to 22: pm.

4. The purchased goods are picked up at the airport, and the goods are picked up with personal ID card, boarding pass and bill of lading one hour before the plane takes off (note: the goods have passed the security check).

5. Everyone has a limited purchase quantity, not only the amount, but also the tax if it exceeds 5, yuan, so be sure to pay attention when purchasing.

Reference: Sanya Duty Free Shop official website.