After purchasing clothes on Taobao, returning the clothes may become complicated if the tags are cut off. According to Taobao's regulations, when sellers sell goods, the goods must be kept in good condition, including tags, packaging, etc. If the tag is cut off, the original condition of the product will be changed, and the seller may refuse to return the product.

However, according to the "Consumer Rights and Interests Protection Law of the People's Republic of China", consumers have the right to return goods without reason within seven days after purchasing the goods. As long as the product is not damaged, consumers can still apply for a return even if the tag is cut off.

In actual operation, if the seller refuses to return the goods, it is recommended to communicate with the seller first, explain your situation, and provide relevant evidence materials. If the seller still disagrees with the return, you can complain through Taobao customer service and provide relevant evidence. Ultimately, consumers can solve their problems through coordination with Taobao customer service.

Clothing tag customization

In short, if you have cut off the tag and want to return it, you need to first understand the seller's return policy, then communicate with the seller and provide relevant evidence materials. If the seller refuses to return the product, you can file a complaint through Taobao customer service and eventually resolve the issue. At the same time, consumers should also pay attention to safeguarding their own rights and interests and exercise their rights reasonably.