there are many ways to contact customers: visiting at home, surfing the internet and making phone calls.
However, home visits waste time and money, and the success rate of surfing the Internet is not great, so it is quick to make a phone call.
Recommended way to call:
Q: Hello, is this * * * company?
the other party replied: yes, who is this, please?
q: I'm * * *, and I'm registered as a trademark. Which department is responsible for your company's brand scheme?
the other party replied: we don't need to register for the time being.
q: what about your company's trademark? I can help you check the current status voluntarily.
opposite party: the trademark of our company is **
Q: OK, I'll write it down and let you know the result after the inquiry. May I have your name, please?
opposite party: my last name is * * *
q: ok, my last name is *, so I'll call you back when I find out.
q: may I ask miss * * * to come again?
opposite party: I am * *.
q: this is * * company & * *, you remember?
opposite party: yes.
q: the trademark query results have come out. Your company has not been registered. There is no approximation at present, so you can register.
opposite party: oh, well, you call our company * * *, and he is in charge of this matter.
q: ok, please transfer it.
opposite party: ok.
You may ask: Why not go directly to the person in charge?
because: if you directly ask to see the person in charge, the front desk will directly hang up your phone or refuse your request.
secondly, find the person in charge in time, but you don't know anything about the other party's brand, and you can't talk about it. By adopting the above method, the distance with the front desk is narrowed, and secondly, the person in charge is well prepared, and the topic will be smoother.
The sword comes from sharpening, and the plum blossom comes from bitter cold. As long as you persist, you will succeed.