5. Time limit for case handling
(1) Time limit for case filing. "Several Opinions of the Beijing Municipal Administration for Industry and Commerce on Further Regulating Administrative Penalties and Strengthening the Disclosure of Administrative Penalties" (Jinggongshangfa [2003] No. 156, hereinafter referred to as the "Opinions") stipulates that cases that are reports, complaints and consumer complaints, Reports, complaints, and appeals should be verified within 5 days from the date of receipt. If it is verified that the conditions for filing a case are met, the case filing procedures must be completed within 3 days.
(2) If a complaint is not filed, the complainant shall be given a clear reply in writing or orally and the reasons shall be explained.
(3) Time limit for handling the case. The "Opinions" stipulate that in cases where administrative penalties are imposed by each branch, the cases should be investigated and evidence collected in a timely manner, and the cases should be concluded within the prescribed time limit. For cases filed under general procedures, if compulsory measures have been implemented to withhold, temporarily withhold items or affix seals, the case shall be closed within 2 months from the date of filing; more complex cases that require internal investigation and external investigation shall be filed on their own The case shall be closed within 3 months from the date of filing; for major and complex cases that require internal investigation and external investigation, the case shall be closed within 6 months from the date of filing.
If the above-mentioned cases cannot be closed within the prescribed time limit due to special reasons and the case-handling period needs to be extended, the case-handling agency shall submit an application before expiration, explain the reasons, and report to the director-in-charge, and the extension may be granted only with the approval of the director-in-charge. Period (the extension period generally shall not exceed 1 month).
(4) After the case is concluded, the administrative penalty decision letter must be delivered to the complainant in a timely manner.