Question 1: How to write a quality incident report. A quality incident report should include the following parts: What are the quality defects of the product? How it was discovered, how much was the loss caused by the quality accident, analysis of the causes of the quality accident, corrective and preventive measures, who is responsible for the quality accident, penalty decisions, etc. You can write it out specifically by referring to these things.

Question 2: How to write a quality commitment letter Supplier unit __________________ (referred to as Party A) Purchasing unit: ____________________ (referred to as Party B) 1. Party A’s obligations 1. Party A should be a legal enterprise with a "Drug Business (Production) License", a "Business License" and the ability to perform the contract, and should provide a copy of the stamped "One Certificate, One Photo" to Party B. 2. The drugs provided by Party A must comply with national drug laws and regulations. 3． Party A shall provide inspection reports for each batch number of the drugs sold. 4. The entire package of medicines supplied by Party A shall have a certificate of conformity. 5. Imported drugs should provide copies of the "Imported Drug Inspection Report" and "Imported Drug Registration Certificate", and be stamped with the original seal of Party A's quality control agency. 2. Obligations of Party B 1. Party B provides copies of the stamped "Drug Business License" and "Business License" to prove its legal qualifications. 2. After the goods are inspected and accepted, Party B shall make payment within the prescribed time limit. 3. Agreement Description 1. If the quality of the goods provided by Party A does not meet the requirements, Party B has the right to reject them and temporarily take them into custody. Party A should actively handle the aftermath. During the validity period of the medicine: Party A is responsible for the quality of the medicines it sells. If the quality is unqualified, Party A shall bear all economic losses. However, due to quality problems caused by Party B’s improper storage, Party B shall bear the losses. 2. This agreement has the same legal effect as the contract. If one party breaches the contract, it can be resolved through negotiation. If the negotiation fails, the decision will be made by the local people's court. 3． This agreement is made in ________ copies, and Party A and Party B each retain a ________ copy. This agreement applies to telephone purchases and contract purchases. 4. This agreement is valid for _________ years. Party A (signature and seal): ____________ Party B (signature and seal): __________________year______month_____day_______year______month______day

Question 3: What about the claim letter? Write the title - claim letter. If necessary, you can also indicate the reason for the claim, such as "Letter for Claim for Inconsistent Quality", etc.

The text - mainly includes the basis for the claim, the cause and facts of the claim, the handling method and the amount of compensation etc.

Signature - the name, signature and date of the claimant

Attachment - provide relevant inspection reports, etc., which can be omitted

[Scope of application] < /p>

This document is a letter in which the injured party requests compensation for losses from the breaching party in accordance with relevant agreements or regulations after a dispute arises or occurs during the trade process.

[Example Wenxiu]

Claim Letter

x x Beer Co., Ltd.:

Our company received a request from your company on the 15th of this month Purchased 200 boxes and 6,000 cans of x x brand pure draft beer, which is a first-class product. However, after the goods arrived, our quality inspection personnel found that the quality of about 6 boxes of beer in the batch was significantly lower than the sample standards provided by your company. After sampling inspection by the xx Quality Supervision Bureau of Chengdu City, Sichuan Province, these 6 boxes of beer contained obvious sediment, and some of the samples contained E. coli that exceeded the standard, making them unqualified products. Enclosed is the quality inspection report issued by our company.

We hereby propose to your company that these 6 boxes of beer that do not meet the quality standards shall be destroyed in accordance with the relevant provisions of the Food Hygiene Law. At the same time, your company shall make full compensation for the losses caused by our company.

I am writing this letter and looking forward to your reply.

Chengdu x How to write a letter of apology? When writing a letter of apology for a leader, you can only avoid the truth and avoid the weak, write about the leader's small faults, and try to avoid big and sensitive issues.

Question 5: How to write a complaint report when there are quality problems in the house 1. To which functional department should you complain about the quality of the house? First, check whether the warranty period of the house has passed. If not, you can report the problem to the local quality inspection Station complaints. For house quality assessment, you should contact a professional agency. If there are quality problems in the house, you should first negotiate with the developer to resolve them, and report them to the Construction and Transportation Commission, Planning Bureau and other relevant departments for testing and filing. If both parties involved in a housing quality dispute reach an agreement, they can jointly entrust a housing quality defect loss assessment agency to make an assessment report. If the parties cannot reach an agreement through negotiation, the court will appoint the evaluator. The people's court shall review the assessment report made by the housing quality defect loss assessment agency in accordance with the law, and the assessment agency shall appear in court to accept inquiries from the parties. Supervision of evaluation agencies will also be strengthened to ensure the fairness and impartiality of evaluation results. 2. How to complain about housing quality problems (1) Negotiate with the developer. If quality problems are found, first contact the developer, because the home buyer has a direct contractual relationship with the developer. As the manufacturer and seller of commercial housing, developers bear the ultimate responsibility for the quality of commercial housing. The quality relationship between developers and homebuyers is governed by the "Commercial Housing Purchase and Sales Contract" and the "Commercial Housing Quality Guarantee". If the homebuyer requires compensation for losses due to quality problems, the developer shall compensate the homebuyer, and the developer shall then pay compensation based on quality reasons. The contract stipulates that compensation shall be sought from the responsible unit. (2) If a dispute arises over commercial housing quality warranty liability, if the developer refuses to resolve the dispute or is dissatisfied with the developer's solution, the parties concerned may apply to the construction project quality supervision agency for organizational recognition or complain to the construction administrative department. For issues that affect the structural safety of a house, residents can directly entrust a unit with statutory structural safety appraisal qualifications to conduct an appraisal of the house, and the appraisal conclusion can be used as evidence for civil compensation. (3) Initiate arbitration or file a lawsuit in the People's Court in accordance with the law. If none of the above methods can solve the problem, the home buyer can sue the developer according to legal provisions and his or her actual situation. To sum up, it is not difficult to find that housing quality problems have become a common phenomenon. Many residents don't know how to complain or solve similar housing problems. They often go to the property management department as soon as a problem arises, and the property management department transfers the problem to other departments due to inability to solve it or for other reasons, causing the problem to drag on. Undecided. Home buyers are reminded here that if there is a problem with the quality of the house, they should first negotiate with the developer to clarify the nature of the problem, and then choose different handling methods. If necessary, they can ask a lawyer to help solve the problem, so as to better protect their rights and interests.

Question 6: How to write a paper report on the quality of products around you? It is best to have a sample text. Toyota's "recall scandal" calls for automobile product liability insurance. Affected by the recent Toyota "recall scandal" incident, many people discussed this year's National Two Sessions The proposal of members of the National Committee of the Chinese People's Political Consultative Conference involves the lack of automobile product liability insurance in my country. For example, Zuo Yan'an, chairman of Jianghuai Automobile (600418, stock bar) (600418), suggested that the country introduce a specific implementation plan for automobile quality liability insurance and use automobile quality liability insurance as an insurance company. Scope of coverage: Zeng Qinghong, general manager of GAC Group, suggested improving the insurance system to deal with recalls. These proposals reflect the immature development of my country’s auto insurance market and highlight the gaps in auto insurance loss prevention products. Liability insurance is based on product liability and is insurance that covers product liability risks. The so-called product liability refers to the production of this product when it causes personal injury or property damage to consumers, users and third parties due to product defects. Product liability insurance covers civil liability, which is limited to financial liability and does not include criminal liability. Product liability insurance can be purchased separately by product manufacturers, sellers, and importers. , or the producer can insure and list other related parties as co-insureds

At present, the foreign liability insurance market is more developed than the domestic market, and the United States has the largest product liability insurance in the world. Developed countries not only need product liability insurance for their various products, but also for products exported to the United States. In contrast, in 2008, my country's original insurance premium income was 233.671 billion yuan. Insurance business income was 8.175 billion yuan, accounting for only 3.5% of the property and casualty insurance market. Product liability insurance accounted for an even smaller proportion. Most liability insurance was not actively insured by the company, but passively insured at the request of foreign importers. .

The shortcomings of a single type of insurance are very prominent. At present, my country has not developed automobile product liability insurance as a type of insurance. It can be seen that the public's weak insurance awareness and the lack of business of domestic property and casualty insurance companies have jointly caused the current development situation.

Since the promulgation of the "Regulations on the Recall Management of Defective Automobile Products" in 2004, my country's automobile recall system has entered its seventh year. As of December 31, 2009, more than 210 recalls have occurred in total. event. These data show that both vehicle manufacturers and parts manufacturers are facing huge risks caused by vehicle recalls. Foreign experience shows that automobile recall risks are insurable risks, and automobile recall insurance is realistically feasible.

On the one hand, from the perspective of automobile manufacturers, automobile product quality insurance can reduce corporate risks and improve the competitiveness of automobile products. With the rapid development of the automobile industry, it is inevitable that there will be some quality problems. When products have problems, they will face the risk of recalls, and the resulting losses will be huge. If relevant liability insurance is purchased, vehicle manufacturers and parts manufacturers can not only receive financial support when facing recalls, but also receive professional emergency strategy guidance from insurance companies. Insurance companies will also supervise all relevant aspects of the automobile manufacturing industry to eliminate quality hazards and improve product quality. Under the current trend of product homogeneity, automobile manufacturing companies have purchased product liability insurance, which can improve the competitiveness of automobile extension products. Automobile product liability insurance is provided by reputable insurance companies to provide quality accident claims. The credibility and professional perspective of the insurance company undoubtedly provide consumers with more psychological protection and substantial protection, which is equivalent to putting a "credit label" on the product. , insure

On the other hand, automobile product liability insurance is conducive to improving the underwriting technology of insurance companies and enhancing the social image of the insurance industry. At present, the underwriting technology of my country's insurance companies is still relatively backward, and not many companies participate in automobile safety performance research. Foreign underwriting technology is relatively mature, and many major quality risks are disclosed through insurance companies. Take this Toyota recall as an example. As early as February 2004, Farm Insurance Company, the largest auto insurer in the United States, reported to the U.S. Highway Traffic Safety Administration for the first time that Toyota vehicles had safety hazards. Toyota vehicles would suddenly accelerate and crash while driving. causing accidents. Warnings from insurance companies are common abroad because insurance companies assess product quality risks before underwriting and use this to determine rates. If automobile product liability insurance is introduced, the insurance company will strengthen supervision of the production and installation of automobile parts in order to increase profit margins and prevent moral hazard. Once a quality incident is detected, it can provide timely feedback to the manufacturer and report to the public. , so that the quality... >>

Question 7: How to write a product quality guarantee letter? Sample product quality guarantee letter:

Dear customer:

First of all, thank you for choosing to purchase XX company’s products!

In order to ensure product quality, clarify the product quality responsibilities of both buyers and sellers, ensure product quality is qualified, and ensure product safety, the following guarantees are made:

1. In principle, the product quality provided by our company Implemented in accordance with the technical standards specified by the purchaser. When there is no technical standard specified by the buyer, our company will implement it in accordance with the current national standards and provide *** product samples to the buyer. After the buyer agrees, we will provide *** products to the buyer and guarantee the products. Stability and gradual improvement of quality.

2. The supplier shall provide the buyer with a copy of the production license and business license stamped with the official seal of the supplier.

3. The supplier shall provide the buyer with a copy of the product standards stamped with the official seal of the supplier.

4. The supplier guarantees that the products * meet legal quality standards and is responsible for product quality. If necessary, it will provide the purchaser with necessary quality information, such as product inspection reports and other relevant information. .

5. The supplier’s product packaging, registered trademarks, etc. comply with relevant national regulations.

6. The purchaser shall store the product strictly according to the storage conditions indicated on the product packaging. The purchaser shall be responsible for product quality problems caused by the purchaser's improper storage and maintenance of the product.

7. When consumers complain about product quality issues, the supplier should actively cooperate and properly resolve the complaint. If it is indeed the supplier's responsibility, the supplier shall bear all responsibilities and expenses.

8. Handling of quality disputes (issues):

The purchaser should inspect the supplier’s products in strict accordance with the established technical standards to ensure the fairness and scientific nature of the inspection. , the remaining samples that fail the inspection should be retained for one week.

Our company will be responsible for any losses caused by use if it is indeed a quality problem with the supplier.

If the product is not used due to the supplier’s production quality problem, it will be resolved through negotiation between the supplier and the buyer (return or price reduction).

9. This product quality guarantee comes into effect when the supply contract is signed by both parties and the supply occurs, and will be terminated when the business is terminated.

______________________ Company

_________year____month_____day

Question 8: How to write the factory quality experience report Quality awareness refers to People's objective and subjective views and attitudes towards quality (including product quality, work quality) and various activities related to it in production and business activities, which is commonly referred to as the degree of understanding and emphasis on improving product quality. , as well as the determination and desire to improve product quality. Human actions are controlled by brain consciousness. What kind of consciousness will lead to what kind of actions. It is difficult to imagine that a person with wrong quality consciousness can make good products. Only when his ideology rises to a certain level, coupled with corresponding work skills, will he be able to make good products. A philosopher once said: "Height" is very important. It reflects a person's cultivation and connotation. It is difficult for a person who has done great things or seen great things to be mediocre. It is conceivable that quality awareness plays an important role in product quality.

Quality is the lifeblood of an enterprise. If the quality of the product is not good, it will lose the market. Without the market, the enterprise will lose its life. Therefore, as an employee of an enterprise, you must have the determination and desire to improve product quality, which means that all employees of the enterprise are required to establish a good quality awareness.

So, how can we establish a good quality awareness?

First, establish the awareness that quality is the lifeblood of an enterprise.

All employees must realize that if the quality of the product is not good, there will be no market for the product. If the product has no market, the company will lose its source of profit. Over time, the company will go bankrupt, and what will follow is Employees lose their jobs. Of course, for our company, the current product market is good, and we hope it will be better in the future, but we must be prepared for danger in times of peace and improve the quality of our products.

Second, establish customer awareness of quality.

Everything is customer-centric, regard yourself as the customer, the operator of the next process, and the consumer of the product. In this way, you will consciously do a good job at work. If everyone does a good job, the quality of the product will be guaranteed. If you cut corners at work, your own personal interests will be harmed.

Third, establish a preventive awareness of quality.

"The quality of products is produced and designed, not tested. Things must be done right the first time." This is not a slogan, it well reflects the quality of the product. Preventive, if our quality control is not controlled from the source, it will be difficult for us to control the quality of the product. Even if a large amount of inspection manpower is invested in production to check, a large number of defective products or even scrap products will be produced due to lack of control from the source during production, which will greatly increase the cost of the product and cause heavy burdens and losses to the company's production costs. Moreover, the quality problems of some products may not be discovered and rectified in subsequent processes, which requires us to do things well as soon as possible to prevent the occurrence of quality problems.

Fourth, establish a program awareness of quality.

Quality management is the whole process and the whole company, and the work between each process and the various departments of the whole company must be orderly and effective. All quality management personnel and operators are required to strictly follow the If you do not work according to the program, the chances of making mistakes will increase, and the quality of the product cannot be guaranteed.

Fifth, establish a sense of responsibility for quality.

Dr. Zhu Lan, an American quality management expert, believes that 80% of quality problems originate from management, while only 20% of problems originate from employees. In other words, about 80% of defects are controllable by managers. Operator controllable defects are generally less than 20%.

The principle of distinguishing between defects controllable by the operator and defects controllable by the manager:

A. The operator knows what he does and why he does it;

B. The operator knows whether the product he produces meets the requirements of the specification;

C. The operator knows what the consequences will be if the product he produces does not meet the specification;

D .The operator has the ability to handle abnormal situations correctly.

●If the above four points have been met and the material conditions such as equipment, tooling, testing and materials in production are all available but the fault still occurs, it is considered to be a defect within the operator's control.

●If any of the above four points cannot be met or if the material conditions such as equipment, tooling, testing and materials are not met during production and a malfunction occurs, it will be the responsibility of the management personnel. Only by understanding the responsibilities for quality problems can we improve the problems and improve the quality in a targeted manner.

Sixth, establish a sense of continuous delivery of quality.

There is no best quality, only better quality; quality improvement is a continuous, cyclical, and constantly improving process, which follows the PDCA loop model. The PDCA loop model can be briefly described as follows:

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Question 9: How to write the application form for quality appraisal of the house? Article 60, Paragraph 1 of the "Construction Law" stipulates: " The quality of the basic engineering and main structure must be ensured within the reasonable service life of the building. "After the commercial house is delivered for use, if the home buyer believes that the quality of the main structure is unqualified, he can entrust a project quality inspection agency to re-verify in accordance with relevant regulations to ensure that the quality of the main structure is confirmed. If the property fails to meet the standards, the home buyer has the right to check out. If losses are caused to the home buyer, the real estate development company shall bear liability for compensation in accordance with the law. However, home buyers must be reminded here that the project quality inspection agency entrusted with the inspection must have corresponding qualifications, and the buyer and seller must reach an agreement through negotiation on which institution is entrusted to inspect. If the two parties fail to reach an agreement, they should apply to the court to designate an inspection agency. Otherwise, it is unilaterally entrusted. If a testing agency is not recognized by the other party, its testing results will have no legal effect.

If the parties to a housing quality dispute reach an agreement, they can jointly entrust a housing quality defect loss assessment agency to make an assessment report. In judicial practice, when the parties cannot negotiate, the court will appoint an evaluation agency. The people's court will review the assessment report made by the housing quality defect loss assessment agency in accordance with the law, and the assessment agency will appear in court to accept inquiries from the parties. If a home buyer wants to make a successful claim, they must also pay attention to preserving and collecting evidence, because in court proceedings, requiring the seller to compensate for losses requires the home buyer to provide evidence. The first is evidence of quality problems in the house, second is evidence that the seller refuses to repair or delays repair within a reasonable period, evidence that the home buyer repairs it himself or entrusts others to repair it, and finally evidence that the home buyer has incurred losses. If the above evidence cannot be provided, the evidence will not be supported by the law and the purpose of the claim will not be achieved. For example, in Case 1, the photos provided by Zhang could not prove that the house had quality defects, and there was insufficient evidence and no other evidence to corroborate each other, so the claim was not supported. 2. What kind of house quality problems can the buyer claim for compensation?

The house purchased by the house buyer has quality problems, and the quality problems cannot guarantee the personal and property safety and normality of the house buyer through repairs, etc. In the case of residential use, for example, if there are serious quality problems in the foundation engineering and main structural engineering of the house, causing the foundation to sink, the house to tilt, the load-bearing structure to deform, etc., which are generally difficult to solve through repair methods, so the buyer requests to terminate the contract, The people's court shall grant permission. However, whether there is a quality problem in a house that seriously affects normal living and use is very complicated in practice. The general approach is to have the project quality inspection agency conduct inspection and confirm based on the inspection conclusion.

Housing quality and the failure of developers to meet legal quality standards in the use of building materials and equipment or construction operating procedures are currently the most common and most likely to cause disputes.

Specifically, they include: unqualified quality of the main structure, leaking roofs, peeling off walls, inoperable door and window switches or gaps exceeding specifications, leaking basements with waterproofing requirements, water dripping up and down indoors, leaking pipes in the heating system, air leaks, The heating is not hot, electrical appliances, wires, lighting fixtures fall down, indoor ammonia, benzene, formaldehyde, radioactive radon and other toxic and harmful gases exceed the standard, etc. For this type of housing quality problems, the developer should bear legal responsibilities to the home buyers, including repairs, check-out, house replacement, compensation, etc.