Apple Apple Customer Support Website:
Apple/Support/
Apple Apple Customer Support Phone:
8008 102399
Contact information:
Headquarters address:
Apple Inc
1 infinite loop
Cupertino, California 950 14.
408.996. 10 10
Apple China Address:
Floor 9, Xinhua Life Insurance Building, A 12 Jianguomenwai Street, Chaoyang District, Beijing.
Postal code: 100022
Apple computer hotline:
800-8 10-2399
If you want to buy the software and hardware products of Apple computer or upgrade the software products, please contact apple/store/, an authorized distributor of Apple computers. You can find the nearest dealer that meets your needs.
Or call the toll-free hotline 800-8 10-2399.
If there is something wrong with your machine, please contact apple/store/index#repair or call the technical support hotline at 800-8 10-2323. For mobile phone users or areas without 800, please dial 02 1-5 1343045.
For technical problems encountered when using Apple computer products, you can visit our online resources:
-The technical support database is the database used by our technical service personnel to answer customers' questions. You can find common technical questions and answers here. Apple/ Support/Frequently Asked Questions/
-Software Update provides you with a hierarchy that you can browse and search, so that you can find the latest software updates, patches and printer drivers for your Apple. Apple/Software/
If you need us to provide public relations, press releases and other information, please contact Apple Computer International Co., Ltd. Beijing office.
Tel: (0 10) 85255588 Fax: (0 10) 65880436
Or visit our news website. Apple/Hot News/
AppleCare Apple computer size ... >>
Question 2: Who knows where to complain about Apple's official after-sales behavior? And if it doesn't work, how to find journalists and media to expose their consumption of food can be complained to 123 15. And then exposed through the internet and the media. The premise is that your mobile phone must be regular. You can use your mobile phone to connect to the computer and open the third-party software to see if the serial number is consistent with the invoice. If it is formal and effective, don't be afraid. You can also contact official website to complain and write down the work number of the staff.
Question 3: How to complain about Apple's 45 points? Apple can be said to have no after-sales service. Those customer service staff refused to say their work numbers and extension numbers. They don't know how to complain about the job number. There is no complaint department at all. My mobile phone icloud account cannot be backed up. If something goes wrong, call them. It's not that there is something wrong with my WIFI. I said it's no problem to download 20 or 30 softwares by mobile phone. It's not the first time to use an Apple phone. How can it be a network problem? The customer service insisted that it was a network problem, but he was impatient and hung up the phone directly. The second time I called, he refused to say his job number, and then he hung up halfway. I really haven't met such customer service. Apple's customer service is too rubbish. Just a piece of shit. I will never buy apple products again. Without after-sales products, there is no guarantee.
Question 4: How to complain to Apple? Honey, what's your opinion? For example, the American headquarters! Oh, my God, are you going against the sky? I sponsor the steamed stuffed bun money and mineral water money on your way! And all kinds of spiritual support!
Question 5: What should I do for Apple * * * 1 Go to the APP STORE complaint page.
First, we go to the homepage of Apple China official website, and click "Legal Information" at the bottom of the homepage.
2. After entering the "Legal Information" page, click "APP Store Content Dispute" at the bottom of the page to enter the APP Complaint page.
In addition, you can also directly click on the link of the APP STORE complaint:
Apple /...tices/
Fill in contact information
The complainant should fill in the contact information such as name, company name, email address, telephone number and address on the page, in which the name and email address will be provided to the App developer involved in the infringement dispute, and the other contact information will be kept confidential.
3. Determine the complaint application link
The complainant can determine the link of the infringing APP through the search page. It is particularly important to note that if the App has game versions on iPhone, iPad and Mac, the complainant needs to list each version.
4. Determine the type of complaint
Complaint types include copyright, trademark, privacy, publicity, APP name, keywords and other complaint types. The complainant should judge the specific complaint type according to the actual situation, so that Apple's legal team can examine the dispute more accurately.
5. Describe the specific infringement
This is the most critical part of the whole complaint. The complainant only needs to list the infringement on the complaint page and further describe the infringement content in detail by email. Taking trademark infringement as an example, the complainant should compare the salient parts of the two trademarks and show the similarities and similarities between the two trademarks through illustrations, so that the Apple legal team can intuitively understand the infringing content. In view of the legal particularity of APP complaints, it is suggested that lawyers or corporate legal affairs should lead the complaint process and other departments of the company should provide assistance.
6. Provide materials needed by * * *
After the complaint is successful on Apple's official complaint page, the complainant will receive an automatic reply from Apple informing him that he has received the complaint. A few days later, Apple officials will send an email with the complaint number, and the complainant can reply to the email (indicating the complaint number), in which the infringing content should be described in detail and the materials needed by * * * should be provided. Taking a trademark as an example, the complainant should provide the trademark registration certificate, the power of attorney signed by the trademark owner for this purpose, the trademark infringement comparison document and other materials.
7. Reply to the infringer's rebuttal email
After the complaint, the infringer will receive an official email from Apple, and the infringer will generally try his best to refute it and provide corresponding materials. This stage is the process of communication between the two parties to the complaint. Both sides state their views and provide evidence materials, and both sides need to reply in English.
8. Apple officially replied to the complaint
After several rounds of emails, the statements and evidence materials of both parties have been basically fixed. Apple officials will judge according to the contents of the emails of both parties and make a decision on whether to remove the game.
The APP STORE complaint is equivalent to a lawsuit led by Apple's legal team as a judge, and the legal professionalism of both parties is very high. Therefore, it is suggested that professional lawyers or corporate legal affairs should lead the complaint process, with the assistance of other departments of the company.
Please accept it if you can help. Thank you.
Question 6: How to complain about Apple official website? Hello, you can call Apple to complain online.
If it can't be solved, you can intervene in industry and commerce or 123 15.
I will definitely give you a reasonable answer.
Question 7: How to complain about Apple through formal channels? The store you buy is not necessarily an Apple retail store or an officially authorized experience store, but may be a smuggling store or something, so Apple
You are not responsible.
Question 8: How does Apple complain through formal channels? The store you buy is not necessarily an Apple retail store or an officially authorized experience store, but a smuggling store or something, and Apple will not be responsible.
Refurbishers can't go to Apple to complain or admit it. If the store that sells your machine is local. Call 123 15 to complain about shop fraud.
Question 9: How to complain about the after-sales service of Apple's mobile phone? Apple itself is arrogant, and complaints are their after-sales answers, so it is useless. Unless you complain to the consumer association [if my answer is helpful to you, please set it as useful. Thank you]