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The meaning and function of 12330

If your intellectual property rights are infringed, please dial “12330” to report a complaint. Enterprises and ordinary citizens can report and complain about illegal activities that infringe on intellectual property rights through telephone calls, and apply for assistance in protecting intellectual property rights.

The "12330" hotline mainly provides consulting services on intellectual property protection, laws, regulations and policies for intellectual property rights holders and the public, and guides intellectual property rights holders to lodge complaints with relevant intellectual property law enforcement agencies in accordance with the law; Reports from the public on illegal acts of intellectual property infringement; accepts requests for assistance in intellectual property rights protection; and provides intellectual property protection information services to relevant government departments. After accepting a report or complaint case, the center staff will promptly forward it to the relevant intellectual property administrative law enforcement agency and provide feedback on the case handling and results to the reporter or complainant.

The “12330” hotline can accept disputes including trademark infringement, patent infringement disputes, patent counterfeiting, and copyright infringement disputes.

To call the local 12330 hotline, you can dial 12330 directly from a mobile phone or landline; to call the 12330 hotline from other places, you need to add the corresponding area code in front.