First, when the window staff is not easy \x0d\ as a bridge and link between the organs and the masses, the window not only shoulders the heavy responsibility of communication, but also is endowed with the glorious duty of showing the image of the organs. The author has been engaged in window work for nearly two years, which is not easy and faces a double test. \x0d\ is a test of focusing on business and strict management. As far as the price window is concerned, the staff not only undertakes the handling of nuclear (replacement) administrative licenses and business service licenses, but also accepts a large number of visits and calls for consultation; Not only to accept the dual leadership and assessment of the Municipal Bureau and the administrative center, but also to accept unannounced visits by leaders at all levels and relevant units at any time; You not only have to accept video and audio monitoring, but also accept supervision from all aspects of society, which makes your work sloppy and stressful. \x0d\ duality is a test of demanding work and people's incomprehension. A window is a department, and everyone should treat one as ten. Familiarity with laws, regulations and business skills in this field is the hardware guarantee for the work. As a price window that undertakes non-administrative licensing duties, it is of great responsibility to ensure access to the first level, and the work must be meticulous and rigorous. However, the quality of our clients is uneven. Some people do not understand the strict requirements, respect and understand the window staff, and window staff are wronged from time to time. \x0d\ II。 Basic qualities that window staff should have \x0d\ As a window staff, they must stand the test, endure grievances and have some basic qualities. \x0d\ First, we should have the consciousness of serving the people, which is the basis of doing a good job in window work. The window is the service, and the window staff must firmly establish the purpose of serving the people wholeheartedly, bearing in mind that the window is a platform for serving the people rather than making profits for themselves. It is necessary to renew ideas, find a correct position, define roles, face the people with a service-oriented image, and truly respect the people ideologically and be close to them emotionally. Only in this way can we take care of the overall situation, regardless of personal gains and losses, correctly perform our duties, and show the image of "small window, big service". \x0d\ Second, it is helpful, which is the premise of doing a good job in window work. To think what the masses think, worry about their urgency and solve their worries, the window staff must always put themselves in the other's shoes, put the interests of the masses first, put themselves in their shoes and be a caring person everywhere. We should take the customer's affairs as our duty, as the duty of our loved ones, treat every job and consultation sincerely, and do a good job in window work with a helpful attitude.