1. First of all, you need to take the infringing products off the shelves and check whether there are similar infringements in other products in the store. If similar situations are found, please remove all infringing products from the shelves, and promise to increase the detection of product brands/patents/copyrights/authenticity in the future to ensure that the goods are free from infringement problems and hidden dangers.
2. Secondly, you need to contact the complainant given by Amazon in the email, admit the mistake and negotiate a solution with him. If you think the complaint is wrong, you can file a complaint with Amazon.
3. If you think that you have not infringed, but the obligee or Amazon has deleted your product information because of counterfeiting or trademark infringement, please reply to the notice you received and submit the relevant evidence to Amazon.