The hard disk problem may be bigger. I forgot how to use other pe. If possible, download the USB flash drive to start, make a startup USB flash drive, plug the USB flash drive into the computer, set the USB flash drive to start, after entering (there are many options in front of pe), select hardware detection, choose mhdd detection, and find the hard disk after entering (there are a bunch of numbers on the right side of the hard disk, and the beginning is twice the size of your hard disk). After finding it, enter the option where the hard disk is located (i.e. 1~9 or 12). After entering, press F4 twice to start the test. If you have a red mood, it means that the hard disk is broken. You can pause the test, Enter erase, press enter, press enter, and then press y to start cleaning. If possible, you can use it after cleaning (check after cleaning), but you can't.