After buying fake and shoddy goods, you can only ask the merchants to compensate the price of the goods, but the compensation is paid at three times the price of the goods. If fake and shoddy goods do not cause other property losses to consumers, then consumers can't ask businesses to compensate unreasonable medical expenses, lost time and other civil compensation.

1. What can I claim for if I buy fake and shoddy goods?

Consumers who buy fake and shoddy products in shopping malls have the right to ask shopping malls to increase compensation for their losses.

If the legitimate rights and interests of consumers are damaged when purchasing or using commodities, they may demand compensation from the sellers. If the seller's compensation is the responsibility of the producer or other seller who provided the seller with the goods, the seller has the right to recover from the producer or other seller.

Consumers or other victims who suffer personal or property damage due to commodity defects may claim compensation from sellers or producers. If it is the responsibility of the producer, the seller has the right to recover from the producer after compensation. If it is the responsibility of the seller, the producer has the right to recover from the seller after compensation.

In addition, you can also claim punitive damages. The legal basis for consumers to demand punitive damages for producing or selling fake and inferior products mainly includes Consumer Protection Law, Food Safety Law and Tort Liability Law. For fraudulent consumer disputes, the Consumer Protection Law gives consumers the right to demand double indemnity. The Food Safety Law gives consumers the right to claim ten times compensation for producing or selling food that does not meet food safety standards.

2. What are the penalties for counterfeit and shoddy goods?

Article 140 of China's criminal law stipulates that whoever commits the crime of producing and selling fake and inferior products and the sales amount is more than 50,000 yuan but less than 200,000 yuan shall be sentenced to fixed-term imprisonment of not more than two years or criminal detention, and shall also be fined not less than 50% but not more than two times the sales amount; If the sales amount is more than 200,000 yuan but less than 500,000 yuan, he shall be sentenced to fixed-term imprisonment of not less than two years but not more than seven years, and shall also be fined not less than 50% but not more than two times the sales amount; If the sales amount is more than 500,000 yuan but less than 2 million yuan, he shall be sentenced to fixed-term imprisonment of more than seven years, and shall also be fined more than 50% but less than two times the sales amount; If the sales amount is more than 2 million yuan, he shall be sentenced to fixed-term imprisonment of 15 years or life imprisonment, and shall also be fined more than 50% and less than 2 times the sales amount, or his property shall be confiscated.

Third, how do consumers defend their rights?

1. Understand the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests. Only by understanding the laws and regulations on the protection of consumers' rights and interests in the Law on the Protection of Consumers' Rights and Interests can we better exercise our rights and fulfill our obligations.

2. Understand the product attributes before buying. Types and specifications of goods. We should know as much as possible about the performance, raw materials, structure, certificate of approval, date of manufacture, expiration date, instructions for use, after-sales service and other information of commodity producers and operators, as well as their trademarks, manufacturers, places of origin and distributors.

3. Save the purchase voucher. After purchase, the seller should be required to issue invoices, receipts or other written proof materials as far as possible, so as to effectively claim compensation when being infringed.

4. Automatically negotiate with merchants. When you find that the purchased goods do not meet your own needs, you should negotiate and communicate with the merchants at the first time, point out that your purchase purpose does not meet the products, and apply for exchange or return.

Because different fake and shoddy goods have different effects on consumers, sometimes, these fake and shoddy goods bought by consumers may directly hurt personal safety during use, so consumers can ask businesses to compensate for property losses such as medical expenses, so this problem still needs consumers to analyze themselves.